HR Partner, Data Center Operations Site, AWS Builder Experience Team, Builder Experience (BeXT)

Amazon Web Services (AWS); São Paulo; Presencial; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

Amazon AWS Services Brazil Ltd seeks an on-site HR Partner embedded in the Data Centers to lead talent management, performance, and employee relations. The role involves weekly travel to assigned sites, partnering with operations leaders and HRBPs to tailor HR strategies to local needs and builder sentiment.

The candidate should have 5+ years of HR experience in fast-paced, international settings, with knowledge of employment law and HR policies. Master’s degree preferred; bachelor's required.

Qualificações

• Bachelor's degree or equivalent in a related field.
• 5+ years of HR experience in international, fast-paced, and customer-driven environment.
• Experience supporting hourly employee groups (warehouse/distribution, manufacturing, or call center environments).
• Knowledge of employment law and HR policies and procedures.
• Experience with MS Office tools and HR Information Systems (HRIS).

Responsabilidades

• Collaborate with Data Center Operations leaders, HRBPs, and cross-functional teams to implement HR strategies across talent management, performance management, compensation, and employee relations throughout your cluster of Data Centers.
• Leverage Builder listening mechanisms to monitor sentiment trends, providing regular updates and recommended actions to site leadership and HRBPs.
• Actively engage with Builders through weekly Gemba Go See walks and serve as the first point of escalation for Builder concerns, fostering inclusion.
• Partner with and influence leaders to develop proactive strategies focused on the Builder experience, while collaborating with Employee Relations and Labor Relations on engagement actions.
• Consult, coach, and develop site leadership through empathetic decision-making and HR expertise; navigate ambiguous situations.
• Own and deliver site-specific people projects, conduct workplace investigations with Builder Relations, and promote adoption of technology and self-service tools.

Conhecimentos

HR experience

Employee relations

Policy knowledge

Formação académica

Bachelor's degree or equivalent in a related field

Master's degree in Human Resources Management

Ferramentas

MS Office

HRIS

Descrição da oferta de emprego

Description

At Amazon, we are committed to Earth's Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders who are passionate about making every day better for all employees (Builders), and you would play a key role in that journey!

Our HR Partners care deeply about the Builder experience. They proactively listen to Builder sentiment, advocate for their needs, and serve as a critical connector between Builders, managers, and HR Business Partners (HRBPs).

This is a fully on-site role embedded directly in the Data Centers you support, where you will build relationships on the ground and travel weekly across your assigned cluster to stay connected with Builders at every site.

Key job responsibilities

• Collaborate with Data Center Operations leaders, HRBPs, and cross-functional teams to innovate, implement, and deploy HR strategies across talent management, performance management, compensation, and employee relations throughout your cluster of Data Centers
• Leverage Builder listening mechanisms to proactively monitor and analyze sentiment trends, providing regular updates and recommended actions to site leadership and HRBPs
• Actively engage with Builders through weekly Gemba Go See walks and serve as the first point of escalation for Builder concerns, fostering an environment of inclusion
• Partner with and influence leaders at all levels of the organization to develop proactive strategies focused on the Builder experience, while collaborating with Employee Relations and Labor Relations on engagement actions
• Consult, coach, and develop site leadership through decision-making with empathy and sound judgment, navigating ambiguous situations with HR expertise
• Own and deliver site-specific people projects, conduct workplace investigations in collaboration with Builder Relations, and promote adoption of technology and self-service tools

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent in a related field
• 5+ years of HR within an international, fast-paced, and customer-driven environment experience
• Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
• Knowledge of employment law and HR policies and procedures
• Experience with MS Office tools and HR Information Systems

Preferred Qualifications

• Master's degree in Human Resources Management
• Experience in human resources with companies supporting 250-500 or more associates

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon AWS Services Brazil Ltd