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HR Analyst, ROW PXT Brazil

Amazon

Cajamar

Presencial

BRL 20.000 - 80.000

Tempo integral

Há 3 dias
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Resumo da oferta

A leading company is seeking an HR Analyst to provide support in workforce management. The role involves assisting associates with HR services, improving engagement, and managing onboarding processes within the operations. This position requires prior HR and customer service experience and offers a full-time employment opportunity.

Qualificações

  • 6+ months of HR experience.
  • 6+ months of customer service experience.
  • Experience in confidential environments.

Responsabilidades

  • Assist Associates and drive case resolution.
  • Manage daily time and attendance matters.
  • Execute engagement and communication plans.

Conhecimentos

Human Resources Experience
Customer Service Experience
Microsoft Office

Formação académica

High School or Equivalent

Descrição da oferta de emprego

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Description

Summary: The HR Assistant is the first point of contact for on-site Associate support in BR Operations organization. They provide friendly and welcoming support to our Associates regarding a broad range of benefits, policy, payroll, time & attendance and other topics while maintaining an appropriate level of confidentiality. They lead or participate in engagement and internal communications actions, support frontline leaders and engage with other supporting functions to deliver a delightful Associate experience.

Description

Summary: The HR Assistant is the first point of contact for on-site Associate support in BR Operations organization. They provide friendly and welcoming support to our Associates regarding a broad range of benefits, policy, payroll, time & attendance and other topics while maintaining an appropriate level of confidentiality. They lead or participate in engagement and internal communications actions, support frontline leaders and engage with other supporting functions to deliver a delightful Associate experience.

Key job responsibilities

Core Responsibilities

  • Associate Support: Directly assist Associates and drive case resolution.
  • Staffing: Onboarding/offboarding of T1-T3 associates. Support internal recruiting process.
  • Time and Attendance / Payroll: Manage daily exceptions, support AAs and leaders with time and attendance matters. Scheduling, shift changes, VTO, bank of hours, overtime.
  • Employee Lifecycle: Front-line execution of general HR services (cafeteria, shuttle, lockers, swag store, other).
  • Engagement & Communication: Execute engagement and communication plans.
  • HR Metrics & Analytics: Data collection and input. Daily maintenance of HR systems.
  • Ops Standards: Execute PXT and operational standards - SPPR/SQPR, FSI, AO, Safety Touch, others.
  • ER & Compliance: PXT focal point for low complex investigations. Supports execution of disciplinary measures.
  • Talent Development up to L3: Generate insights for T1-T3 talent management and development. Support L3 leaders on providing feedback and driving effective communication. Participates in SPPR/SQPR meetings and supports output execution.
  • DEI: Support affinity groups and execution of local initiatives related to DEI.

Basic Qualifications

  • 6+ months of human resources experience
  • 6+ months of customer service experience
  • 6+ months of Microsoft Office products and applications experience
  • High school or equivalent
  • Experience in confidential environments

Preferred Qualifications

  • 1+ years of human resources experience
  • 1+ years of customer service experience
  • 1+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A2997018

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Human Resources and Information Technology
  • Industries
    Software Development

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