HR Analyst, ROW PXT Brazil

myGwork - LGBTQ+ Business Community; Cajamar; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma oportunidade para se tornar um Analista de RH no Brasil com ênfase em apoiar os associados da Amazon. Este papel de nível inicial envolve a execução de serviços de RH, suporte ao funcionário e análise de métricas. É uma ótima chance para quem busca crescimento em um ambiente inclusivo e voltado para a diversidade.

Qualificações

• 6+ meses de experiência em recursos humanos.
• 6+ meses de experiência em atendimento ao cliente.
• Experiência em ambientes confidenciais.

Responsabilidades

• Assistir diretamente os associados e gerenciar a resolução de casos.
• Executar padrões operacionais e medir HR metrics.
• Apoiar a comunicação e engajamento entre funcionários.

Conhecimentos

Comunicação

Resolução de problemas

Trabalho em equipe

Formação académica

Ensino médio ou equivalente

Ferramentas

Microsoft Office

Descrição da oferta de emprego

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This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

Summary: The HR Assistant is the first point of contact for on-site Associate support in BR Operations organization. They provide friendly and welcoming support to our Associates regarding a broad range of benefits, policy, payroll, time & attendance and other topics while maintaining an appropriate level of confidentiality. They lead or participate in engagement and internal communications actions, support frontline leaders and engage with other supporting functions to deliver a delightful Associate experience.

Key job responsibilities

• Associate Support: Directly assist Associates and drive case resolution.
• Staffing: Onboarding/offboarding of T1-T3 associates. Support internal recruiting process.
• Time and Attendance / Payroll: Manage daily exceptions, support AAs and leaders with time and attendance matters. Scheduling, shift changes, VTO, bank of hours, overtime.
• Employee Lifecycle: Front-line execution of general HR services (cafeteria, shuttle, lockers, swag store, other).
• Engagement & Communication: Execute engagement and communication plans.
• HR Metrics & Analytics: Data collection and input. Daily maintenance of HR systems.
• Ops Standards: Execute PXT and operational standards - SPPR/SQPR, FSI, AO, Safety Touch, others.
• ER & Compliance: PXT focal point for low complex investigations. Supports execution of disciplinary measures.
• Talent Development up to L3: Generate insights for T1-T3 talent management and development. Support L3 leaders on providing feedback and driving effective communication. Participates in SPPR/SQPR meetings and supports output execution.
• DEI: Support affinity groups and execution of local initiatives related to DEI.
  
  

Basic Qualifications

• 6+ months of human resources experience
• 6+ months of customer service experience
• 6+ months of Microsoft Office products and applications experience
• High school or equivalent
• Experience in confidential environments
  
  

Preferred Qualifications

• 1+ years of human resources experience
• 1+ years of customer service experience
• 1+ years of Microsoft Office products and applications experience
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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HR Business Partner, PXT People eXperience and Technology (Human Resources)

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