Head of Housekeeping (m/f/d)

ROBINSON Club GmbH; Ilha da Boa Vista; Vor Ort; BRL 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Accommodation provided

Meals included

Access to club facilities

Zusammenfassung

ROBINSON Club GmbH is seeking a Head of Housekeeping (m/f/d) to lead our housekeeping team across premium resort locations in Brazil. You will manage resources, budget planning, and coordinate with Front Office to ensure guest satisfaction and spotless rooms.

As a hands-on manager, you’ll mentor staff, maintain high cleanliness standards, and represent the department in reporting to ROBINSON Headquarters. Accommodation and meals are provided as part of the package.

Qualifikationen

• A successful and completed vocational training certificate in hotel management.
• Several years of work experience in housekeeping in a well-known hotel.
• Outstanding commitment and the ability to cope under pressure.
• Experience in leading and motivating a team.

Aufgaben

• Lead and manage the housekeeping team to ensure high cleanliness standards.
• Coordinate with Front Office and report to ROBINSON Headquarters in Hanover.
• Manage resources and budget planning for the department.
• Ensure guest satisfaction through spotless rooms.

Kenntnisse

Leadership

Team management

Time management

Quality control

Communication

Ausbildung

Vocational training certificate in hotel management

Jobbeschreibung

Your job as Head of Housekeeping (m/f/d) at ROBINSON

Keeping our club spotlessly clean is your mission! You’re only satisfied when everything around you is sparkling clean. As head of housekeeping, you’ll lead your team responsibly – always with the aim of working together to achieve the highest possible level of guest satisfaction! Not only will you be working for the market leader in premium club holidays, but you’ll also get to call the most beautiful holiday destinations your new home!

You take on responsibility - in your job as head of housekeeping (m/f/d)

Do you simply love it when everything is clean and tidy, and just hate it if anything is stained or damaged? Then you’re certainly the right person to be working at ROBINSON as head of housekeeping! Along with your strong sense of tidiness, you will make sure that you and your team will keep our guests feeling well taken care of while staying our clubs, and have everything they could ever wish for. Even when things get very hectic, you’re still able to manage your time well, keep your cool and at the same time, diligently check rooms for cleanliness, and on top of that, support your team no matter what at all times. You are not only a perfectionist, but also a manager, who sets an example for your team, as a motivator and a team player. What’s more, you will be responsible for handling resources and will take care of the budget planning for the entire department. Working closely together, you will also be coordinating with the Front Office and will be regularly sending reports to the ROBINSON Headquarters in Hanover.

Head of housekeeping(m/f/d) and a ROBIN!

When you work for us you are not just a staff member, but rather you are a ROBIN through and through, and you will be busy working, using the phrase “ROBINLife “ in many different departments. Whether you are warmly greeting guests when they arrive, supporting the kitchen chefs in serving dessert at dinner, or having a chat with one of the guests after the show – you are versatile, communicative and above all, you are always there for the guests! That way, it’s never boring working for us! On the contrary, no two days are ever the same. Every day you will get to know new people and will quickly grow as part of team through the work you do together.

For your new job as head of housekeeping (m/f/d) you should have the following:

• A successful and completed vocational training certificate in hotel management
• Several years of work experience in housekeeping in a well-known hotel
• Outstanding commitment and the ability to cope under pressure
• Experience in leading and motivating a team

We want you as head of housekeeping (m/f/d) and we have a lot to offer!

In our clubs the atmosphere and surroundings are something special. It’s not only due to our wonderful community and the extraordinary team spirit we have, but rather it’s because everyone is on the same terms, greeting them on a first name basis, whether you are a ROBIN or a guest. Furthermore, you will be working for Germany’s quality market leader in the premium segment for holiday resorts, and you’ll be able to call it your home where others go on a long-awaited holiday! You will be able to use all the club’s facilities at no extra charge, such as the WellFit® area or our sports and recreation facilities. What’s more, you may enjoy along with our guests the wide variety and well-balanced dishes offered at the buffet. That way, you will get a chance to get to know many of our guests and when their holiday is finally over, they might even keep you as the ROBIN in fond memory.

In brief, this is what you can expect as head of housekeeping (m/f/d) at ROBINSON:

• Working in an outstanding Club in the most beautiful holiday locations
• Getting a chance to discover new talents waiting inside you to be fulfilled
• Working in a super community with motivated colleagues
• Having the chance to become familiar with new countries and cultures
• Accommodation and board are provided at no charge, as well as, you will be able to use all the club’s facilities (such as the spa area) also at no extra charge

Benefits

• You will be able to use all the club’s facilities at no extra charge, such as the WellFit® area or our sports and recreation facilities.
• You may enjoy along with our guests the wide variety and well-balanced dishes offered at the buffet.