Generator Controls Field Service Engineer

GE Vernova, Inc.; São Paulo; Hybrid; BRL 1,200,000 - 1,800,000; Full time

Job summary

GE Vernova, Inc. seeks a field service engineer to support retrofit projects, installations, and commissioning of control solutions across a remote Brazil footprint. You will coordinate with project teams, perform warranty support, and manage field schedules and documentation.

The role requires experience with excitation controls, HMI, and protection relays, along with strong electronics and PLC/SCADA knowledge. Expect significant travel and flexible hours to meet project needs.

Qualifications

• Bachelor’s degree in industrial automation or electronic engineering or related field.
• Experience in excitation control solutions, static starter controls, HMI upgrades, and protection relays configuration/testing.
• Field service experience in power generation/industrial plant automation and DCS.
• Ability to commission and start up machines with described configurations.
• Willingness to travel up to 70% and work overtime as required.

Responsibilities

• Support retrofit projects: installation, power up, and commissioning of control solutions (EX2100e/EX2100/EX2000 DFE; LS2100/LS2100e; HMI upgrades; TIL implementation).
• Assist with warranty and post-warranty service and resolve customer issues.
• Lead pre-planning, site scheduling, field engineering, commissioning, and project handover to customers.
• Collaborate with project managers, customers, and suppliers to ensure cost, quality, and timeliness.
• Prepare time sheets, reports, invoicing, and other admin tasks; support pre/post mobilization and demobilization activities.

Skills

English

Portuguese

Spanish

Field service

Troubleshooting

Customer service

Self-starter

Prioritization

MS Office

Read drawings

Time management

TCP/IP

Education

Bachelor’s degree in Industrial Automation or Electronic Engineering

Tools

Cimplicity

Toolbox

Job description

Job Description Summary

Essential Responsibilities

• Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation.
• Support warranty administration and troubleshooting issues. Addresses customer service requests and leads customer issue resolution during warranty and post-warranty periods.
• Be responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers.
• Works closely with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction.
• Respond to customer call out services requests.
• Timely completion of service time sheets, trip reports, invoicing packages, and other administrative requirements including pre-mobilization and de-mobilization meetings and procedures.
• Interface with GE Power Services, GE Industrial, and other GE Businesses.
• Significant travel and over-time will be expected up to 50%.
• Other duties as required. Secondary duties may possibly include participation in FAT (factory acceptance test); participation in development of overall controls strategy for projects; design of hardware and software configuration packages according to project requirements; design of operator interface graphics and network topologies; release of system design to manufacturing.

Required Qualifications

• Bachelor’s degree in industrial automation or Electronic Engineering or related field from an accredited college or university or equivalent experience
• Must have experience in one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, Protection relays (G60 \T60) configuration and testing
• Field engineering experience in power generation, industrial plant automation, DCS (distributed control system)
• MarkVie/HMI/Networking Control Solutions product experience
• Able to perform the commissioning and start-up of machine with these configurations
• Previous industrial field service experience
• Controls experience to equipment that functions as a prime mover
• Electronics and/or mechanical trouble shooting skills
• Computer skills, familiarity with MS Office, TCP/IP configuration
• Ability to learn other software tool applications to support HMI and application changes (Cimplicity, Toolbox, etc.)
• Languages: Portuguese or Spanish and English

Eligibility Requirements

• Travel 70%, as required.
• Possess a valid driver's license and passport.

Desired Characteristics

• Prior mechanical / maintenance experience preferred
• Ability to read and interpret mechanical and electrical drawings
• Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
• Ability to set and meet aggressive goals and targets
• Ability to troubleshoot control and instrumentation systems at all levels, from field devices to control system, and networking
• Must be able to generate immediate credibility with customers, suppliers, GE project management / engineering communities
• Ability to multi-task in a dynamic, geographically dispersed team environment is required
• Customer-focused skills, demonstrated by experience in field services, customer services or project management, are essential.

Additional Information

• Relocation Assistance Provided: No

This is a remote positionCandidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients. All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.