Forward Deployed Engineer

Handoff; São Paulo; Presencial; BRL 287 000 - 373 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock options

Unlimited PTO

Relocation allowance

Top-notch equipment

Team offsites around the world

Resumo da oferta

Handoff is seeking a Forward Deployed Engineer to be the dedicated, client‑facing technical owner behind the AI-driven takeoff platform for enterprise construction accounts. You’ll embed with each client's software and estimating teams, customize outputs to exact standards, and integrate with POS/ERP systems, standing up intake and delivery workflows to meet a measurable quality bar.

You’ll partner with a Construction Account Manager who owns the business relationship while you own everything

Qualificações

• 5 years of software engineering experience with production systems.
• Full-stack: Node.js, Python, SQL; able to customize outputs and build integrations.
• Hands-on API design, exposure to integrating with legacy or non-REST systems, and strong client-facing communication.

Responsabilidades

• Own end-to-end technical delivery for 2-3 enterprise accounts from pilot to production rollout.
• Customize core deliverables: estimates, takeoffs, and reports to client templates and branding.
• Automate intake/delivery workflows and handle data exports and API integrations.
• Document APIs and map data to client schemas, maintaining mappings as catalogs evolve.
• Assess client tech stacks (POS/ERP) and propose feasible integration paths.
• Lead weekly calibration reviews with estimating teams and track error-rate targets.
• Meet SLAs and provide first-line technical support throughout engagements.
• Document account-specific configurations for continuity and handover.

Conhecimentos

Node.js

Python

SQL

APIs

Client facing

Metrics-driven

Autonomous

English (B2)

Descrição da oferta de emprego

Why join us?

Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that "speak contractor." With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we're becoming the trusted partner for the people who build our homes.

We are backed by $25M raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users.

Forward Deployed Engineer at Handoff

You’ll be the dedicated, client-facing engineer behind Handoff's AI-automated takeoff platform for our enterprise construction accounts. Think of yourself as the technical owner of two to three enterprise relationships: you will embed with each client's software and estimating teams, customize our deliverables to their exact standards, stand up intake and delivery workflows, and iterate until our outputs clear a measurable quality bar.

You’ll partner with a Construction Account Manager who owns the business relationship while you own everything technical, from first pilot to production integration with their POS/ERP systems. This is a high-ownership role for engineers who like ambiguity, direct customer contact, and being accountable for real business outcomes.

What you’ll do

• Own end-to-end technical delivery for 2-3 enterprise accounts, from pilot success criteria through production rollout and ongoing support.
• Customize our core deliverables: estimates, takeoff drawings, and summary reports - to each client's templates, naming conventions, units, materials preferences, and branding.
• Stand up and automate intake and delivery workflows (file transfer, custom CSV exports, API payloads) into and out of client systems.
• Expose and document Handoff's API for clients to consume, and build SKU matching that maps our estimate line items to a supplier's catalog - maintaining mappings as catalogs evolve.
• Assess each client's tech stack (POS/ERP systems such as Oracle), recommend a realistic integration path, and assist with connections to legacy systems, scoping what's feasible and never over-promising.
• Lead weekly calibration reviews with the client's estimating team, incorporate correction notes, and drive accuracy against agreed error‑rate targets, treating measurement as a core requirement, not an afterthought.
• Meet delivery SLAs and provide first‑line technical support and maintenance throughout the engagement.
• Document account-specific configurations, assumptions, and preferences for continuity and clean handover.

About You

• 5 years of software engineering experience, with a track record of shipping and operating production systems.
• Full‑stack comfort: proficient in Node.js, Python, and SQL, able to customize outputs, build integrations, and automate exports across the stack.
• Hands‑on API experience: designing, exposing, and documenting APIs, mapping data to a client's schema, and working with legacy or non‑REST systems.
• Strong client‑facing skills: professional, responsive, and comfortable working directly in a client's channels (email, calls, Microsoft Teams) with both engineers and non‑technical estimating staff.
• Metrics‑driven: you define quality metrics, track accuracy trends across iterations, and make progress quantifiable and defensible.
• Self‑contained and autonomous: you can own technical delivery for multiple accounts and navigate ambiguity, shifting requirements, and staggered timelines.
• B2 English, ensuring effective communication and documentation with US clients.
• Bonus: exposure to LLM/AI applications, or familiarity with residential construction (framing, foundation, roofing, siding, interior scope) and estimating workflows.

What we offer

• Competitive salary in USD
• Attractive stock options
• Unlimited PTO
• Relocation allowance
• Top‑notch equipment
• Team offsites around the world!

$5,000 - $6,500 a month

Please note that we will only consider applications submitted in English.