FC Area Manager, Inbound - Centro de Distribuição

Amazon; Betim; Presencial; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

Amazon Servicos de Varejo do Brasil Ltda. seeks an Inbound Area Manager to lead all inbound operations at a Fulfillment Center in Brazil. You will oversee Inbound Dock, Receive, Stow, Transshipment, and Replenishment, ensuring accurate inventory flow and strict SLA adherence.

You will manage a team of hourly staff, monitor performance, and drive improvements while coordinating with cross-functional teams to sustain scalable growth in a fast-paced environment.

Qualificações

• Flexible schedule, including weekends nights and holidays.
• Ability to push and pull wheeled dollies up to 100 pounds.
• Advanced or Bachelor's degree required (technical field preferred).

Responsabilidades

• Oversee inbound processes: Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment.
• Track IPT daily to ensure metrics and compliance.
• Apply FIFO principles to meet operating metrics.
• Coordinate dock operations and Receive SLA adherence.
• Lead hourly associates across inbound operations.

Conhecimentos

Performance metrics

Process improvement

Lean techniques

Formação académica

Advanced technical degree, or Bachelor's degree

Descrição da oferta de emprego

Description

The Inbound Area Manager is responsible for leading and managing all inbound operations within an Amazon Fulfillment Center, ensuring inventory flows efficiently from arrival through to storage. This role oversees the critical processes that bring units to prime bins in the FC, managing teams across Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment operations.

Description

The Inbound Area Manager is responsible for leading and managing all inbound operations within an Amazon Fulfillment Center, ensuring inventory flows efficiently from arrival through to storage. This role oversees the critical processes that bring units to prime bins in the FC, managing teams across Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment operations.

Key job responsibilities

• Oversee all processes that bring units to prime bins in the FC, ensuring items are accounted for both physically and virtually in the system
• Manage the main inbound processes: Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment
• Track IPT (Inbound Planning Tool) daily to ensure metrics like New Vendor Freight Assignments, New Transfer-In, Beginning Backlog, and Forecasted Days of End Freight Backlog are in compliance
• Follow FIFO (First In First Out) principles to ensure compliance with operational metrics
• Coordinate dock operations including appointment check-ins, temperature checks for chilled/frozen inventory, and adherence to Receive Service Level Agreements (SLA)

A day in the life

• Prepare and complete AM Checklist with necessary information
• Conduct morning walks of the receive dock to identify area readiness issues
• Coordinate with Receive Process Assistants to plan for the day during pre-shift meetings
• Coordinate labor moves and labor sharing with other departments
• Monitor plan continuously and develop alternative solutions based on available freight
• Engage associates whose performance is not meeting expectations
• Coordinate with Operations Manager on initial planning for the next day
• Monitor performance hourly and make adjustments to the daily plan

About The Team

• Lead and supervise teams of hourly associates across inbound operations
• Conduct shift planning and forecasting, assign and direct work
• Manage quality metrics and performance for the shift in partnership with Process Assistants
• Drive process improvements and develop team members' ability to keep pace with rapid growth
• Conduct performance 1:1s, behavioral coaching, and individual development plans
• Represent the Voice of the Customer during Gemba walks and participate in Kaizen events

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• Advanced technical degree, or Bachelor's degree

Preferred Qualifications

• Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A10555413