Export Coordinator

OIA GLOBAL; Porto Alegre; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An established industry player is seeking an Export Coordinator to manage import and export transactions for major accounts. This role involves ensuring compliance with regulations, maintaining positive client relationships, and processing freight efficiently. The ideal candidate will have strong Microsoft Office skills and a year of experience in the freight forwarding industry. Join a dynamic team that values growth and offers competitive salaries and excellent benefits, all while playing a crucial role in the supply chain management process.

Qualificações

• Strong proficiency in Microsoft Office is essential for this role.
• Experience in air and ocean cargo import/export is required.

Responsabilidades

• Process import/export transactions while ensuring excellent customer service.
• Track shipments and communicate with customs brokers to resolve issues.

Conhecimentos

Microsoft Office (Excel, Word, Outlook, Teams)

Formação académica

1 year of experience in air and ocean cargo import and export

Ferramentas

CargoWise’s Enterprise system

Descrição da oferta de emprego

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OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

The primary duty of the Export Coordinator is to review and process import transactions, including all related activities, for one or more major accounts, providing excellent and timely customer service. Duties will include solving operations issues, preparation of freight quotes when applicable, tracking of freight, and invoice processing. The Export Coordinator performs all duties correctly and in compliance with all government regulations.

Duties and Responsibilities:

• Promoting a positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
• Receive, review, and process high-volume and/or complex import and export transactions for client(s), including booking, documentation, and billing.
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association and Code of Federal Regulations.
• Process data through the Company’s system and submit shipment information to various government agencies as required.
• Track and review shipping status to ensure timely departure, arrival, and delivery of freight; enter milestone data.
• Process data through our freight management system and obtain bank releases and other government agency releases as appropriate.
• Export as needed, including processing bills of lading for outgoing shipments.
• Attend and review with your direct supervisor or manager our KPIs.
• Process arrival notices for incoming shipments.
• Communicate with customs brokers and logistics providers to resolve any potential issues or delays.
• Create quotations for individual shipments or one-time shipments, including estimating prices for the shipper, selecting transportation companies to use, and negotiating competitive rates.
• Obtain proper approval and releases from customers, as well as signed proof of delivery when applicable.
• Audit, pay, and record freight, duty, and other miscellaneous bills pertaining to shipments processed within 48 hours of receipt.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams.

Education and Experience:

• 1 year of experience in air and ocean cargo import and export within the freight forwarding industry.
• Familiarity with CargoWise’s Enterprise system a plus.
• Must be able to read, write and speak in English.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative, Customer Service, and Supply Chain

Industries

• Transportation, Logistics, Supply Chain and Storage