Enterprise Operations Facilities Management Professional Professional Multiple Cities

Avature; São Paulo; Presencial; BRL 50.000 - 90.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Facility Professional to manage contracts and oversee day-to-day facilities management across Brazil and Latin America. This role involves acting as the main point of contact for service providers, ensuring compliance with standards, controlling costs, and preparing operational reports. The ideal candidate will have a strong background in facility management, fluency in English and Spanish, and excellent negotiation and problem-solving skills. Join a dynamic team and contribute to creating optimal space solutions while ensuring operational excellence in a collaborative environment.

Qualificações

• Experience in Facility Management with a Real Estate background.
• Strong influencing and negotiation skills required.

Responsabilidades

• Oversee FM Suppliers and ensure service delivery consistency.
• Manage budget and provide recommendations for optimizing real estate.

Conhecimentos

Facility Management

Fluency in English

Fluency in Spanish

Financial analysis

Strategic planning

Problem-solving

Negotiation skills

Communication skills

Formação académica

Technical Diploma

Bachelor's Degree

Ferramentas

MS Office

AutoCAD

CMMS systems

Descrição da oferta de emprego

We are seeking an experienced Facility Professional to oversee the management of facility contracts, ensuring that all services are delivered according to contract terms, performance standards, and operational requirements.

This position will focus on day-to-day facilities management of IBM buildings in Brazil, while also providing support to other locations across the Latin America region.

This role will act as the main point of contact for service providers, ensuring compliance with internal standards and regulations, controlling costs, preparing operational reports, and promoting continuous improvement and operational excellence. The role reports directly to the Latin America FM manager.

Fluency in English is essential, and proficiency in Spanish is highly desirable.

Your role and responsibilities

1. Provide oversight of the FM Suppliers and their service delivery teams to ensure ongoing delivery consistency with the contract scope of work and service level agreements.
2. Administer the contract scope, SLAs, and KPIs with the service provider across the portfolio.
3. Manage within the allocated budget.
4. Provide recommendations to optimize real estate footprints and create affordable space solutions for employees, clients, and partners.
5. Work with your manager to prioritize spend items and priorities.
6. Facilitate the development, prioritization, and execution of a multi-year expense and capital investment plan for the portfolio.
7. Maintain regulatory and legislative compliance, ensuring that the facility management teams deliver services within all company and real estate policies, processes, and contract terms.
8. Ensure continuous operation of all critical infrastructure, including contingency planning, emergency response, and disaster recovery plans.
9. Coordinate with Finance, Procurement, and Contracts COE for purchase orders, invoice approvals, and change orders for all investments.
10. Manage vendors to ensure the successful delivery of amenity programs and food services.
11. Review and implement recommendations from loss prevention and insurance partners.

Required education

Technical Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Facility Management experience with a Real Estate background
• Fluency in English and Spanish
• Financial analysis and controls
• Strategic planning for major building upgrades, relocations, and rearrangements
• Environmental, Health, and Safety regulation awareness
• Technical leadership in managing engineering consultants, project managers, trades, and service providers
• Strong influencing, negotiation, problem-solving, and communication skills
• Experience managing outsourced service contracts in a corporate environment

Preferred technical and professional experience

• Degree in Engineering, Architecture, or related Business field, with relevant facilities management experience
• Lean Six Sigma certification and experience applying Lean methodologies
• Project management skills and familiarity with agile methodologies
• Ability to diagnose issues, recommend solutions, and document technical guidance effectively
• Proficiency in MS Office; AutoCAD and CMMS systems are desirable