Engenheiro(a) Suporte Técnico Vendas Sr

Metso; Sorocaba; Hybride; BRL 120 000 - 190 000; Plein temps

Résumé du poste

Metso in Sorocaba, Brazil, seeks a Sales Support Specialist, Auxiliary Upgrades, to drive growth in auxiliary equipment upgrade solutions within the Mining Segment CSP. You will help customers improve asset reliability, extend life, and boost performance through modernization programs across the installed base.

You will report to the VP, Minerals Segment, CSP, and will collaborate with Product Management, Engineering, and Field teams. Travel up to 40% may be required.

Qualifications

• Experience in mining aftermarket services and upgrade projects.
• Knowledge of hydraulic and lubrication systems.
• Ability to develop technical and commercial proposals.
• Strong business development and client-value communication.
• Fluency in English; willing to travel up to 40%.

Responsabilités

• Identify and develop auxiliary equipment upgrade opportunities across the global installed base.
• Drive sales growth for lubrication systems, hydraulic power units, cylinders, accumulators, filtration systems, piping systems, and related auxiliary products.
• Support customers, distributors, and Market Areas with product selection, upgrade recommendations, and technical-commercial proposals.
• Develop business cases and value propositions that demonstrate reliability, safety, productivity, and maintenance benefits.
• Analyze installed-base data to identify obsolete or aging auxiliary systems and modernization opportunities.
• Collaborate with Product Management, Engineering, Supply Chain, and Market Areas to develop standardized upgrade packages.
• Support quotation development, technical reviews, pricing recommendations, commercial discussions, and customer presentations.
• Monitor project execution, customer satisfaction, sales forecasting activities, and provide market feedback to support future product development.

Connaissances

Mining aftermarket experience

Upgrade project execution

Technical & commercial proposals

English fluency

Cross-functional collaboration

Formation

Bachelor's or technical degree in Mechanical Engineering / Industrial Engineering / Mining Engineering

Outils

SAP

Salesforce

Microsoft Office

Description du poste

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/18/2026

Introduction

We are looking for a Sales Support Specialist, Auxiliary Upgrades, to join our Mining Segment CSP business team in the Services business area. In this role, you will drive growth in auxiliary equipment upgrade solutions by helping customers improve equipment reliability, extend asset life, and enhance operational performance through modernization programs across the installed base.

You will report to the VP, Minerals Segment, CSP, and the role location is Sorocaba, Brazil, with a hybrid working model available. Travel of up to 40% may be required.

Team you will belong to

You will join the Mining Segment CSP business team, which focuses on developing and promoting upgrade solutions for crushers and associated mining equipment. The team supports customers throughout the lifecycle of their assets by identifying modernization opportunities and delivering value-added aftermarket solutions.

The team collaborates closely with Product Management, Engineering, Supply Chain, Market Areas, distributors, and customers. Team members are based globally, supporting customer engagement and business development across multiple regions.

What you’ll do

• Identify and develop auxiliary equipment upgrade opportunities across the global installed base.
• Drive sales growth for lubrication systems, hydraulic power units, cylinders, accumulators, filtration systems, piping systems, and related auxiliary products.
• Support customers, distributors, and Market Areas with product selection, upgrade recommendations, and technical-commercial proposals.
• Develop business cases and value propositions that demonstrate reliability, safety, productivity, and maintenance benefits.
• Analyze installed-base data to identify obsolete or aging auxiliary systems and modernization opportunities.
• Collaborate with Product Management, Engineering, Supply Chain, and Market Areas to develop standardized upgrade packages.
• Support quotation development, technical reviews, pricing recommendations, commercial discussions, and customer presentations.
• Monitor project execution, customer satisfaction, sales forecasting activities, and provide market feedback to support future product development.

What you’ll bring

• Strong experience in mining, aftermarket services, modernization programs, upgrade projects, retrofit projects, or related industrial environments.
• Solid knowledge of hydraulic and lubrication systems, with the ability to recommend solutions that improve equipment performance and reliability.
• Experience developing technical and commercial proposals and translating customer needs into practical upgrade solutions.
• Strong business development capabilities with the ability to identify opportunities and communicate customer value effectively.
• Knowledge of mining equipment maintenance and reliability principles.
• Ability to interpret engineering drawings, technical specifications, and equipment documentation.
• Excellent presentation, negotiation, communication, analytical, and problem-solving skills.
• Ability to work effectively across global cross-functional teams.
• Fluency in English.
• Bachelor’s degree or technical degree in Mechanical Engineering, Industrial Engineering, Mining Engineering, or a related technical field, or equivalent industry experience.

Nice to have

• Experience with lubrication systems, hydraulic systems, cylinders, or other auxiliary equipment.
• Field service or workshop experience.
• Familiarity with SAP, Salesforce, and Microsoft Office applications.
• Mechanical systems knowledge.
• Additional language skills.

What's in it for you

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You’ll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.
• Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
• Flexibility – We defend personal interactions and face‑to‑face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.
• Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com