Account Specialist

Caterpillar; Piracicaba; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A Caterpillar está buscando um profissional para suporte a revendedores na área de Energia e Transporte. O candidato ideal terá um bacharelado, habilidades em inglês e espanhol, e será responsável por atividades como análise de pedidos e monitoramento logístico. A empresa oferece um ambiente inclusivo e diversas oportunidades de crescimento pessoal e profissional.

Serviços

Plano de saúde

Plano odontológico

Reembolso de medicamentos

Programa de apoio psicológico, legal, social e financeiro

Plano de previdência privada

Participação nos lucros

Assistência para refeições

Cesta de Natal

Transporte

Seguro de vida e pessoal

Qualificações

• Bacharelado em área relacionada.
• Inglês pré-avançado e espanhol intermediário.
• Capacidade de trabalhar em equipe e manter relacionamentos saudáveis.

Responsabilidades

• Análise e processamento de pedidos.
• Processamento de faturas comerciais.
• Monitoramento da documentação de vendas e logística.

Conhecimentos

Foco no Cliente

Tomada de Decisão e Pensamento Crítico

Comunicação Eficaz

Negociação

Gestão de Relacionamento

Formação académica

Bacharelado

Ferramentas

SAP

Microsoft applications

Descrição da oferta de emprego

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

Job Description:

Support Americas Dealers for Energy & Transportation business

What you will do:

Support Americas Dealers for Energy & Transportation business, mainly comprising the following activities:

- Analysis and processing orders

- Commercial Invoice Processing

- Monitoring import and domestic sales documentation

- Monitoring and coordination of logistics transportation end-to-end process (from source facility to the destination point)

- Provide training for dealers

- Preparation of reports and controls

- Ensure the delivery of products in accordance with established deadlines, maintaining a good level of customer satisfaction and communication with dealers.

Skills:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Basic requirements:

- Bachelor Degree

- Pre advanced English

- Intermediate Spanish

Top candidates will also have:

- Advanced Spanish

- Good knowledge of Microsoft applications

- Knowledge of Ordering Systems and Processes (SAP)

Additional Information:

- Working hours: 9am to 6pm

- Provide dealer support during Brazilian holidays

- This position requires up to 5% travel.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

#LI

Posting Dates:

maio 19, 2025 - maio 25, 2025

Caterpillar is an Equal Opportunity Employer.

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