Continuous Improvement Manager

Caterpillar; Piracicaba; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Continuous Improvement Manager to enhance customer operations in the mining sector. This dynamic role involves managing complex projects and collaborating with diverse clients to drive efficiency and effectiveness. Ideal candidates will possess strong account management skills, industry knowledge, and the ability to communicate effectively. Join a forward-thinking company committed to sustainability and innovation, where your contributions will help shape a better future for communities worldwide.

Serviços

Medical Plan

Dental Plan

Medicines Reimbursement

Psychological Support Program

Private Pension Plan

Profit Share

Meal Assistance

Transportation

Life Insurance

Extended Maternity Leave

Qualificações

• Extensive experience in customer and dealer-facing roles.
• Deep understanding of the mining industry and its trends.
• Ability to effectively communicate and manage relationships.

Responsabilidades

• Develop partnerships with customers and dealers for Continuous Improvement.
• Collaborate with decision-makers to identify business needs.
• Deliver on contractual commitments and optimize operations.

Conhecimentos

Account Management

Customer Focus

Industry Knowledge

Effective Communication

Value Selling

Project Management

Formação académica

Bachelor's Degree

Post Graduation Degree

Descrição da oferta de emprego

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

Job Summary:

Caterpillar Global Mining is currently seeking a Continuous Improvement Manager. In this role, you will work with Strategic Account customers and will be responsible for managing the execution of continuous improvement portfolios that fulfill contractual/agreement commitments. The contractual commitments include collaborative deliverables in areas such as mining equipment application and operation, maintenance and repair, logistics, and parts and components inventory to support equipment.

You will collaborate with some of Global Mining’s largest, most diverse, and most loyal customers to optimize their operations. You will work with a diverse range of customers, dealers, product groups, and go-to-market teams to develop and manage a portfolio of Continuous Improvement projects that is complex, challenging, and strategic in nature. This is a dynamic position for an experienced individual who can positively collaborate with customers, dealers, and internal Caterpillar groups.

What you will do:

• Develop and maintain effective partnerships with customers, dealers, product groups, and go-to-market teams to achieve Continuous Improvement and physical availability objectives and targets.
• Collaborate with customer decision-makers to identify and target business needs and barriers to success.
• Work with Account Managers to develop and deliver on Continuous Improvement strategies that fit with and support overall account strategies.
• Successfully deliver on contractual commitments by achieving alignment from Caterpillar, dealer, and customer key influencers to carry out Continuous Improvement initiatives and activities for specific customers and sites.
• Provide input to customer operations and processes using your deep subject matter expertise in equipment management, production optimization, safety, and/or application.
• Serve as a subject matter expert to dealers, customers, and go-to-market teams for Continuous Improvement processes, tools, and best practices.

What skills you will have:

• Account Management and Customer Focus: Extensive experience in customer and dealer-facing roles, including field assignments or the equivalent. Proficient in equipment management, application, technology, and production optimization. Knowledge of values and practices that prioritize customer needs and satisfaction in all business decisions, with the ability to leverage this information to create customized customer solutions. Demonstrated ability to work independently, communicate effectively, and successfully operate in customer and dealer-facing environments.
• Industry Knowledge and Decision Making: Extensive experience in the mining industry, with a deep understanding of industry trends, directions, major issues, regulatory considerations, and trendsetters. Ability to apply industry knowledge appropriately to diverse situations. Proficient in the decision-making process and associated tools and techniques, with the ability to accurately analyze situations and reach productive decisions based on informed judgment. Strong project management and leadership skills.
• Effective Communications and Relationship Management: Understanding of effective communication concepts, tools, and techniques. Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors. Knowledge of relationship management techniques, with the ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Value Selling: Knowledge of the principles and practices for selling products, technology, and services. Ability to provide overall product and service value and differentiate support offerings that address clearly understood customer needs.

Basic qualifications:

Bachelor’s degree.

Pre-Advanced English.

Top Candidates will also have:

Post Graduation degree.

Advanced English.

Knowledge of Caterpillar products, policies, and procedures.

Additional information:

This position may require 50% travel.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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Posting Dates:

May 9, 2025 - May 19, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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