E-Commerce and Wholesale Operations Specialist (AI-Forward) (BBS936)

Hire Overseas; São Paulo; Remote; BRL 328,000 - 492,000; Full time

Job summary

Overseas (United States) seeks an E-commerce and Wholesale Operations Specialist (AI-Forward) to be the operations backbone across product data, listings, wholesale pricing, and CRM automation. The role covers five areas: product management, e-commerce, wholesale, sales operations, and CRM/automation.

Remote, with a focus on Latin America, and AI-driven process improvements. The ideal candidate is highly competent, proactive, and detail-obsessed, with strong AI tool expertise and ownership of a

Qualifications

• Strong ownership and accountability for pricing, data, and product information.
• Proactive by nature; identifies what needs doing without prompting.
• Excellent spreadsheet skills (Google Sheets/Excel) and data handling.
• Fluent written and spoken English for US-based team communication.

Responsibilities

• Centralize product data, images, inventory, and pricing from vendor files and ERP into a single system.
• Maintain Shopify and marketplace listings with accuracy and consistency across channels.
• Build wholesale offer sheets with images, pricing, quantities, and size breakdowns.
• Source images and MSRPs from trusted sources; edit images using AI tools.
• Ensure inventory is synchronized from ERP to Shopify and all channels.
• Pull cost pricing from ERP and calculate pricing within target margins.
• Support daily sales administration, including pipeline updates and reporting.
• Track sales rep activity across ERP, OMS, and email; maintain CRM dashboard.
• Develop AI workflows that convert daily recaps into a morning sales meeting template.
• Help build CRM infrastructure and dashboards for e-commerce and wholesale.
• Identify and automate repetitive workflows to reduce manual work and errors.

Skills

Ownership

AI tools

Excel skills

English fluency

Remote work

Latin America-based

Tools

Shopify

ERP systems

APIs

AI image editing

Job description

E-Commerce and Wholesale Operations Specialist (AI-Forward)
Open to Latin America: This role is open to candidates based in Latin America.
Remote

About Our Client

Our client is a fast-moving global fashion distribution company that buys large lots of brand inventory and sells through its own DTC site, multiple marketplace channels, and a wholesale sales team. With a broad brand portfolio and a multi-channel sales operation, accuracy in pricing, product data, and images has a direct impact on revenue.

About the Role

We're looking for an E-Commerce and Wholesale Operations Specialist (AI-Forward) to be the operations backbone of the business. You'll centralize and manage product data, keep listings live and accurate, build wholesale offer sheets, support daily sales operations, and over time help build the CRM and automation infrastructure that ties it all together.

This is one role covering five connected areas: product management, e-commerce, wholesale, sales operations, and CRM and automation. The listing, wholesale, and sales admin work starts from day one, while the CRM and automation work develops as you build trust and context. We need someone highly competent, proactive, and detail-obsessed who is genuinely skilled with AI tools and takes ownership of a wide scope without needing tasks delegated one by one.

Responsibilities

• Centralize product data, images, inventory, and pricing from vendor files and the ERP into one accurate system, managing variants, UPCs, size breakdowns, and pricing in spreadsheets
• Source accurate product images and MSRPs from trusted sources, and edit and clean up images using AI tools
• Keep inventory in sync as it flows from the ERP through Shopify to each channel
• Create and maintain Shopify and marketplace listings, keeping them current, accurate, and consistent across all active channels
• Build and update wholesale offer sheets with images, pricing, quantities, and size breakdowns, tailored to specific customers
• Pull cost pricing from the ERP and calculate pricing within target and minimum margin parameters
• Support daily sales administration, including pipeline updates, reporting, and coordination between departments
• Track sales rep activity across the ERP, the sales order management platform, and email, maintaining an accurate CRM or activity dashboard
• Run and improve the AI workflow that turns daily recaps into a morning sales meeting template
• Over time, help build and maintain CRM infrastructure and reporting dashboards across e-commerce and wholesale
• Identify and automate repetitive workflows to reduce manual work and errors

What We're Looking For

• Highly competent and reliable, with a track record of ownership and accuracy on pricing, data, and product information
• Proactive by nature, spotting what needs doing without waiting for tasks to be delegated
• Strong systems thinker who can build and improve operational processes
• Genuinely skilled with AI tools, including building internal AI workflows and automations, working with APIs, and using AI for image editing and data work
• Fast and accurate in Google Sheets or Excel with advanced spreadsheet skills
• Fluent written and spoken English for daily communication with a US-based team, primarily over WhatsApp and video calls
• Comfortable building rapport with an in-office team through daily calls and regular check-ins in a remote setup
• Based in Latin America

Nice to Have

• Experience with Shopify, an ERP system, or marketplace platforms
• Experience building dashboards or lightweight CRMs
• Prior experience supporting a sales team with administrative and data management work
• Interest in fashion, streetwear, or sneakers

Work Schedule

• 100% remote setup so you can work wherever you're most productive
• This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
• Availability Monday through Friday, 9 AM to 5 PM US Pacific Time

Compensation & Time Off

• Compensation paid in USD
• Paid bi-monthly on the 15th and 30th
• Paid Time Off according to company policy
• Holidays observed according to company guidelines