Delivery Manager

Infosys; São Paulo; Híbrido; BRL 180 000 - 320 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Transport vouchers

Meal vouchers

Life insurance

Medical and dental insurance

Resumo da oferta

Infosys Brazil seeks a Delivery Manager to lead client relationships, drive market development, and manage end-to-end IT projects across multiple teams. You will oversee budgets, schedules, risks, and stakeholder communications, ensuring delivery in line with contracts and plans.

The role requires expertise in PM methodologies (PMBOK, SCRUM, COBIT, PMP, LPM) and a results-driven mindset to grow the account and coordinate between client and suppliers in a hybrid work setting.

Qualificações

• Experience in client relationship management and account growth.
• Proven ability to lead cross-functional teams and pursue opportunities.
• Knowledge of PM frameworks (PMBOK, SCRUM, COBIT, PMP, LPM).

Responsabilidades

• Manage client relationships and drive market development.
• Identify opportunities and qualify deals; lead pursuit teams.
• Develop proposals and drive MSAs/SOWs; address delivery escalations.
• Oversee project health: budget, scope, schedule, risks; corrective actions.
• Coordinate remote project monitoring and stakeholder communications.
• Collaborate with client's teams and other suppliers to deliver outcomes.
• Ensure delivery aligned with project planning and governance.

Conhecimentos

Relationship Management

Market Development

Customer Prospecting

Opportunity Identification

Proposal Development

Account Operations

PMBOK

SCRUM

COBIT

PMP

Lean/Lean Project Management

LPM

Ferramentas

PMBOK

SCRUM

COBIT

PMP

LPM (Lean)

Descrição da oferta de emprego

Infosys Brazil is looking for professionals with the profile of Delivery Manager to join our team

Main Activities And Responsibilities

• Relationship Management, Market development, Customer Prospection, opportunities identification and qualification, proposal development, Contract & MSA, Account Operation. - IT Project Management:


• Monitor the health of the portfolio in terms of financial aspects and efficiency of qualitative results;


• Monitor and track project progress with project leaders, observing budget execution, scope, schedule, team capacity, project risks and implementing corrective actions when necessary;


• Ensure delivery in accordance with project planning;


• Organize and facilitate remote project monitoring meetings with multidisciplinary teams, fostering a collaborative environment.


• Establish an efficient project communication mechanism with all stakeholders, including executive leadership, stakeholders and teams;


• Resolve conflicts and manage crisis situations proactively and assertively;


• Experience working with the client's team and other suppliers.

Required Qualifications

• Provide Client introductions, customer context to internal teams, Navigate account to identify varied kinds of deals, lead pursuit teams, understand client drivers and competitor moves, interface with client on expectations, develop account plan, drive MSA / SOW, resolve delivery escalations and complaints, growing the account as account plan,Group Project Manager, responsible for managing and coordinating the implementation of projects effectively and efficiently.


• Mentality focused on results, performance and value delivery.


• Experience in agile and waterfall project management methodologies such as PMBOK, SCRUM, COBIT, PMP, LPM (Lean).


• Skills in conflict resolution and crisis management;

Additional Information

Type of work: CLT, Hibrid

• Transport vouchers


• meal vouchers


• childcare assistance


• life insurance


• funeral assistance


• medical and dental insurance

Career: Global work on national and international clients and/or projects, possibility of international career movement.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.