Delivery Manager

Infosys Limited; São Paulo; Híbrido; BRL 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Transport vouchers

Meal vouchers

Childcare assistance

Life insurance

Funeral assistance

Medical and dental insurance

Resumo da oferta

Infosys Brazil is seeking a Delivery Manager to join our team in São Paulo. The role focuses on leading client engagements, managing portfolios, and delivering IT projects with agile and waterfall methodologies.

You will oversee budget, scope, and schedule, coordinate remote multidisciplinary teams, and ensure timely, high-quality delivery. The position offers hybrid work arrangements under CLT and opportunities for collaboration on global projects.

Qualificações

• Experience in agile and waterfall project management methodologies.
• Ability to manage and grow key client accounts.
• Strong leadership and stakeholder communication.

Responsabilidades

• Manage relationships, market development, and opportunities across accounts.
• Oversee project health: budget, scope, schedule, risks, and corrective actions.
• Ensure on-time delivery aligned with project plans and milestones.
• Coordinate remote monitoring with multidisciplinary teams.
• Facilitate efficient communication with executives and stakeholders.
• Resolve conflicts and proactively manage crises.
• Collaborate with client teams and other suppliers.

Conhecimentos

Relationship management

Agile & waterfall

Conflict resolution

Client engagement

Descrição da oferta de emprego

Others (Please specify in the Requisition notes)

Domain

Delivery

Interest Group

Company

INFOSYS TECNOLOGIA DO BR

Requisition ID

152240BR

Infosys Brazil is looking for professionals with the profile of Delivery Manager to join our team

Main activities and responsibilities:

• Relationship Management, Market development, Customer Prospection, opportunities identification and qualification, proposal development, Contract & MSA, Account Operation. - IT Project Management:
• Monitor the health of the portfolio in terms of financial aspects and efficiency of qualitative results;
• Monitor and track project progress with project leaders, observing budget execution, scope, schedule, team capacity, project risks and implementing corrective actions when necessary;
• Ensure delivery in accordance with project planning;
• Organize and facilitate remote project monitoring meetings with multidisciplinary teams, fostering a collaborative environment.
• Establish an efficient project communication mechanism with all stakeholders, including executive leadership, stakeholders and teams;
• Resolve conflicts and manage crisis situations proactively and assertively;
• Experience working with the client's team and other suppliers.

Required Qualifications:

• Provide Client introductions, customer context to internal teams, Navigate account to identify varied kinds of deals, lead pursuit teams, understand client drivers and competitor moves, interface with client on expectations, develop account plan, drive MSA / SOW, resolve delivery escalations and complaints, growing the account as account plan,Group Project Manager, responsible for managing and coordinating the implementation of projects effectively and efficiently.
• Mentality focused on results, performance and value delivery.
• Experience in agile and waterfall project management methodologies such as PMBOK, SCRUM, COBIT, PMP, LPM (Lean).
• Skills in conflict resolution and crisis management;

Additional information:

Type of work: CLT, Hibrid

• Transport vouchers
• meal vouchers
• childcare assistance
• life insurance
• funeral assistance
• medical and dental insurance

Career: Global work on national and international clients and/or projects, possibility of international career movement.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.