Database Assistant

Global Roles; São Paulo; On-site; BRL 24,000 - 36,000; Full time

Job summary

Global Roles is seeking a Database Assistant to support the UNHCR Individual Giving Database area. You will perform data entry, data cleansing and reporting tasks to ensure accurate information for fundraising planning.

Responsibilities include updating databases, generating statistical reports, and assisting with system migrations while contributing to risk management and data governance in a dynamic environment.

Qualifications

• Experience with data processing or IT-related tasks.
• Ability to prepare routine reports and maintain data quality.
• Familiarity with data cleansing and system migrations is a plus.

Responsibilities

• Enter data related to asylum seekers, refugees and persons of concern into the database.
• Prepare periodic reports, dashboards and analyses with KPIs.
• Update and maintain databases and generate statistical reports.
• Assist in data collection forms, analysis and data integrity checks.
• Document data management protocols and procedures.
• Support data operations across telemarketing and donor-related activities.

Skills

Electronic Data Processing

Data Entry

Report Preparation

Data Cleansing

System Migration Support

Database Management

Information Technology

UNHCR Learning Programmes

English Language

Education

High School Diploma or Bachelor-equivalent

Job description

The Database Assistant supports the Individual Giving Database area by providing operational support including data entry, report preparation, data cleansing, and assisting with system migrations. The role ensures accurate and reliable data to support strategic planning and fundraising activities within the Private Sector Partnerships Service.

Responsibilities

• Enter data mainly related to asylum seekers, refugees and persons of concern to UNHCR into the computer database.
• Contribute to the preparation of reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
• Update and maintain existing databases and generate various statistical reports.
• Assist in the development of forms for data collection and analysis, if requested.
• Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
• May be required to undertake field trips to project sites.
• Decide on the data recorded in database.
• Decide on appropriate resolution to incidents and elevate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
• Perform other related duties as required.
• Supporting operational processes involving telemarketing, direct mail, donor journey vendors and all data support related to Individual Giving fundraising.
• Preparing periodic reports, dashboards and analyses with key performance indicators (KPIs), based on Private Sector Partnership team needs.
• Assisting the Data Associate with system migrations activities.
• Identifying data inconsistencies and making necessary corrections to ensure data integrity.
• Completing questionnaires and information requests for market analysis purposes.
• Entering new data into the database.
• Assisting the monitoring current system configurations and assisting in optimizing system setups, including payment gateways, databases, income processing platforms, integrations with fundraising platforms, CMS, CRM, email automation platforms, BI and reporting tools.
• Documenting protocols and procedures related to data management and operations.
• Supporting weekly revenue tracking and preparation of monthly earmarking reports.
• Support the execution and development of all PSP database-related activities.
• Deliver requested data reports or files accurately and within the established timelines of each action or campaign.
• Provide regular status updates to the direct manager.

Requirements

• 1-year relevant experience in Electronic data processing, Information Technology or related field.
• High School Diploma; or Bachelor or equivalent or higher.
• Certificates and Licenses in Electronic data processing, Information Technology (essential).
• Completion of UNHCR learning programmes or specific training relevant to functions of the position (desirable).
• Knowledge of English and UN working language of the duty station if not English.

Skills

• Electronic Data Processing
• Data Entry
• Report Preparation
• Data Cleansing
• System Migration Support
• Database Management
• Information Technology
• UNHCR Learning Programmes
• English Language

Languages

English