Protection Assistant

United Nations High Commissioner for Refugees; Pacaraima; On-site; BRL 339,000 - 508,000; Full time

Job summary

United Nations High Commissioner for Refugees seeks a Protection Assistant in Brazil to support the protection unit in liaison, case management and reporting activities. The role emphasizes protection planning, documentation, and timely responses to persons of concern, with emphasis on collaboration with local authorities and partners.

The incumbent will assist in designing protection strategies, maintaining interfaces with communities, and ensuring adherence to UNHCR standards while delivering

Qualifications

• Essential: 1 year of relevant experience with a High School Diploma; or Bachelor or equivalent or higher.
• Knowledge of protection principles and international standards is required.
• Proficiency in IT tools and reporting systems is preferred.

Responsibilities

• Apply protection-related guidelines, standards and indicators.
• Support AGD-based programming with partners and field units.
• Assist in drafting reports, updating databases and compiling statistics.

Skills

Protection policies

IT literacy

English language

Education

High School Diploma

Tools

Microsoft Office

Job description

Deadline for Applications

November 19, 2026

Hardship Level

U (unclassified)

Family Type

No designation

Grade

GS4

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2027-01-01

Standard Job Description

Protection Assistant

Organizational Setting and Work Relationships

The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.

The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
• Observe and respect protection related Standard Operating Procedures (SOPs).
• Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
• Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management.
• Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement.
• Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
• Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR).
• Select PoC for preliminary interviews and decide which relevant information to share.
• Enforce integrity in the delivery of protection services by local implementing partners.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

Protection

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential: Not specified.

Desirable: Not specified.

Functional Skills

• PR-Protection-related guidelines, standards and indicators
• PR-Refugee Protection Principles and Framework
• IT-Computer Literacy

(Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR j