Cybersecurity Technical Trainer

Thales; Brasília; Híbrido; BRL 440.000 - 605.000; Jornada completa

Descripción de la vacante

Thales is seeking a Technical Trainer to lead enablement for our Data Encryption and Application Security portfolio in the LATAM/AMER region. You will own scheduling, delivery, and resource management, while partnering with Engineering to align with the product roadmap.

You will conduct courses for partners and customers in English and Spanish, and translate materials as needed. This hybrid role based in Mexico City/LATAM requires strong security product knowledge and the ability to train

Formación

• 3–5 years of experience as a Technical Trainer, Technical Lead, or Customer-Facing Engineer.
• Strong technical background in encryption and data security products (HSM, Data Security, Application Security).
• Working knowledge of IT security, PKI, and cryptography fundamentals.
• Fluent English and Spanish (written and spoken) — this role requires delivering training confidently in both.

Responsabilidades

• Own the full training lifecycle for our Data Encryption and Application Security portfolio across the LATAM/AMER region — from scheduling and resource management to hands-on course delivery.
• Deliver technical courses and workshops to channel partners and customers, building their expertise in Thales's encryption, authentication, and cybersecurity products.
• Work side-by-side with Engineering to stay close to the product roadmap, while gaining direct exposure to real customer implementations.
• Deliver training in both English and Spanish, and support the translation of customer-facing course materials into Spanish.
• Partner with Channels teams to certify partners, and collaborate with Customer Services and Finance on the commercial side of training operations.
• Build deep specialization in highly specialized data protection products deployed at some of the largest enterprises in the world.

Conocimientos

Technical trainer

Technical lead

Customer-facing engineer

Encryption & data security

Descripción del empleo

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Thales is looking for a Technical Trainer to lead technical enablement for our Data Encryption and Application Security portfolio across the LATAM/AMER region. This role combines close collaboration with our Engineering teams on product roadmap with direct exposure to enterprise-scale customer implementations.

What you'll do

• Own the full training lifecycle for our Data Encryption and Application Security portfolio across the LATAM/AMER region — from scheduling and resource management to hands-on course delivery.
• Deliver technical courses and workshops to channel partners and customers, building their expertise in Thales's encryption, authentication, and cybersecurity products.
• Work side-by-side with Engineering to stay close to the product roadmap, while gaining direct exposure to real customer implementations.
• Deliver training in both English and Spanish, and support the translation of customer-facing course materials into Spanish.
• Partner with Channels teams to certify partners, and collaborate with Customer Services and Finance on the commercial side of training operations.
• Build deep specialization in highly specialized data protection products deployed at some of the largest enterprises in the world.

Must-Haves

• 3–5 years of experience as a Technical Trainer, Technical Lead, or Customer-Facing Engineer.
• Strong technical background in encryption and data security products (HSM, Data Security, Application Security).
• Working knowledge of IT security, PKI, and cryptography fundamentals.
• Fluent English and Spanish (written and spoken) — this role requires delivering training confidently in both.

Hybrid — Office based in Polanco, Mexico City