Customer Service Representative

Alegria Travel Services; Barretos; Teletrabalho; BRL 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work environment

Flexible scheduling

Training and onboarding

Ongoing guidance and support

Professional development opportunities

Access to digital tools and resources

Resumo da oferta

Alejria Travel Services is seeking a Customer Service Representative to join our remote team in Brazil. You will respond to inquiries, assist customers with selecting services, and ensure accurate information while maintaining organization.

The role emphasizes friendly communication, problem solving, and timely follow-up. No prior experience required, but strong customer-service mindset and reliability are valued; training and ongoing support are provided.

Qualificações

• Excellent communication and interpersonal skills.
• Strong customer-service skills.
• Organized and detail-oriented.
• Comfortable using computers and online platforms.
• Reliable internet connection.
• Ability to work independently and manage time effectively.
• Willingness to learn.
• Previous customer service experience is an asset but not required.

Responsabilidades

• Respond to customer inquiries and requests
• Provide accurate and timely information
• Assist customers with selecting appropriate services
• Research options based on customer needs
• Maintain accurate customer information and records
• Follow up with customers as needed
• Assist with reservations, confirmations, and changes
• Communicate professionally with customers and service providers
• Manage multiple customer requests while maintaining attention to detail
• Participate in training and team meetings

Conhecimentos

Communication

Customer service

Organization

Computer literacy

Reliable internet

Time management

Willingness to learn

Independent work

Descrição da oferta de emprego

Customer Service Representative

Remote | Flexible Schedule | Training Provided

We are looking for friendly, motivated, and detail-oriented individuals to join our team as Customer Service Representatives.

The ideal candidate enjoys working with people, providing excellent service, staying organized, and helping customers find solutions that meet their individual needs.

Responsibilities

• Respond to customer inquiries and requests
• Provide accurate and timely information
• Assist customers with selecting appropriate services
• Research options based on customer needs
• Maintain accurate customer information and records
• Follow up with customers as needed
• Assist with reservations, confirmations, and changes
• Communicate professionally with customers and service providers
• Manage multiple customer requests while maintaining attention to detail
• Participate in training and team meetings

Qualifications

• Excellent communication and interpersonal skills
• Strong customer-service skills
• Organized and detail-oriented
• Comfortable using computers and online platforms
• Reliable internet connection
• Ability to work independently and manage time effectively
• Willingness to learn
• Previous customer service experience is an asset but not required

What We Offer

• Remote work environment
• Flexible scheduling
• Training and onboarding
• Ongoing guidance and support
• Professional development opportunities
• Access to digital tools and resources