Customer Experience Business Analyst- Brazil

Keeta; São Paulo; Presencial; USD 30.000 - 50.000; Tempo integral

Resumo da oferta

Keeta, a leading tech-driven food delivery company, is seeking a Customer Experience Business Analyst in São Paulo. This role focuses on leveraging data analytics to drive innovation and improve customer experiences. Candidates should have a strong background in data analytics, SQL, and market experience in Brazil. Join a dynamic team to make a global impact through technology and customer insights.

Qualificações

• 5+ years in data analytics, data science, or related fields.
• Proficiency in SQL, Python, or other programming languages.
• Experience in the food & service delivery industry.

Responsabilidades

• Independently compile large datasets and construct data models.
• Collaborate across teams to conceptualize analytics frameworks.
• Conduct in-depth analysis to provide actionable business insights.

Conhecimentos

SQL

Python

Communication

Collaboration

Formação académica

Bachelor’s degree or above

Ferramentas

ETL processes

Statistical analysis

Dashboard creation

Descrição da oferta de emprego

Customer Experience Business Analyst- Brazil

Customer Experience Business Analyst- Brazil

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We're Hiring: Customer Experience Business Analyst!

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.

Are you passionate about data-driven decision-making and solving complex customer challenges? Do you thrive in a fast-paced, multicultural environment where analytics drive innovation? If yes, then this role is for you!

What You’ll Do:

Working With Large Datasets: Independently compile large and intricate datasets, construct, and deploy data models tailored to business or analytical requirements.

Collaborate Across Teams: Work with various Business or Operations Teams to grasp issues, conceptualize analytics frameworks, and translate business problems into technical hypotheses.

Design & Evaluate Analytical Methods: Develop and recommend analytical methods such as A/B testing, assess model performance, interpret experimental outcomes, and offer data-driven recommendations.

In-Depth Analysis & Trend Identification: Conduct thorough analyses of our operations, research market and industry trends, pinpoint emerging patterns and opportunities, and consistently provide actionable business insights via analytics reports and performance dashboards.

Why Join Us?

Global Impact – Work in a dynamic, multicultural environment

Tech & Innovation – Be part of AI-driven and data-focused advancements

Strategic Influence – Shape the future of customer experience with data-backed decisions

What We’re Looking For

• Bachelor’s degree or above
• 5+ years in data analytics, data science, or related fields
• Proficiency in SQL, Python, or other programming languages
• Experience with ETL processes, statistical analysis, and dashboard creation
• Strong communication & collaboration skills to influence stakeholders
• Possess experience in the Brazil market, with proficiency in Portuguese, Spanish, and English — other LATAM languages are a bonus

Experience in the food & service delivery industry

Strong background in customer experience analytics

Ready to make an impact? Apply now or share with your network! #DataAnalytics #CustomerExperience #Hiring #BusinessAnalyst #DataScience #TechJobs #JoinUs

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Technology, Information and Media, Information Services, and Transportation, Logistics, Supply Chain and Storage

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