Customer Engineering Intern

Nokia; São Paulo; Híbrido; BRL 20 000 - 29 000; Tempo integral

Resumo da oferta

Nokia in Brazil seeks a Customer Engineering Intern to support design and configuration of Nokia IP solutions for telecom clients. You will translate requirements into tailored configurations and generate quotes using pre-negotiated price lists, while mapping logistics for ERP ordering.

You'll work with Sales, Deployment, and Integration teams, provide technical support during implementation, and gain hands-on experience with cutting-edge IP technology in a hybrid work setup.

Qualificações

• Fluent English required for customer and internal communication.
• Strong problem-solving skills to address technical and operational challenges.
• Technical knowledge in telecommunications engineering or related field.
• Engineering student in a relevant discipline is expected to apply.

Responsabilidades

• Translate customer requirements into Nokia IP solutions and generate quotations using pre-negotiated price lists.
• Convert commercial configurations into ERP items for ordering with detailed hardware/software lists.
• Collaborate with Sales, Business Development, Deployment, and Integration teams to support efficiency.
• Provide technical support during implementation to ensure customer satisfaction and successful delivery.
• Adhere to company and academic institution rules while gaining hands-on experience with IP technologies.

Conhecimentos

Fluent English

Strong problem-solving

Technical knowledge in telecom

Formação académica

Engineering student (Telecommunications, Software, Computer, Electronics)

Ferramentas

Office 365

Excel

Power BI

Descrição da oferta de emprego

Job Description

Job Title: Customer Engineering Intern

Location: Rio de Janeiro or São Paulo, Brazil

Duration: 2 years

Education Recommendations: Students pursuing degrees in Telecommunications, Software, Computer, Electronics, or similar Engineering disciplines.

Come create the technology that helps the world act together. As a Customer Engineering Intern, you'll thrive in a collaborative culture that values open communication and idea-sharing. Contribute to designing IP network equipment for major telecommunications clients, creating commercial configurations (BoQ) -using the Customer Price List-, and mapping logistics (BoM), all while supporting our key role in delivering Nokia's innovative IP network solutions. You'll work alongside skilled internal stakeholders and customers, gaining hands‑on experience with cutting-edge technologies. Enjoy a supportive, growth-oriented atmosphere where professional development is prioritized. With the flexibility of a hybrid setup, you'll find the perfect balance between collaboration and independent work.

As part of the team, you will:

• Translate customer requirements into tailored Nokia IP solutions and generate accurate quotations using pre-negotiated price lists.
• Convert commercial configurations into logistical items for ERP ordering and ensure smooth order execution with detailed hardware and software lists.
• Collaborate with cross-functional teams including Sales, Business Development, Deployment, and Integration to support operational efficiency.
• Provide technical support during implementation to guarantee customer satisfaction and successful delivery.
• Respect company and academic institution rules while contributing proactively and gaining hands‑on experience with cutting‑edge IP technologies.

Key Skills And Experience

You're a great fit if you have:

• Proficiency in Office 365 tools, especially Excel and Power BI.
• Fluency in English for effective communication with customers and internal teams.
• Technical knowledge in telecommunications engineering or related fields.
• Strong problem‑solving skills to address technical and operational challenges.

It would be nice if you also had:

• Knowledge of programming languages to support technical problem‑solving.
• Familiarity with ERP systems.
• Understanding of sales processes and business development strategies.