Customer Engineer, Practice, Google Cloud, AI and Application Modernization

Google Inc.; São Paulo; Presencial; BRL 350 000 - 600 000; Tempo integral

Resumo da oferta

Google Cloud is seeking a Practice Customer Engineer specializing in Application Modernization to resolve complex customer issues for Retail and Energy. You will influence domain experts and feed real-world knowledge back to product development.

You will engage in development and prototyping within your domain, proving the value of Google Cloud and driving technical wins for advanced cloud-native architectures across deployments.

Qualificações

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud-native architecture in a customer-facing, consulting, or technical support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages (e.g., Python, Java, Go), debugging, or systems design.

Responsabilidades

• Drive the technical win for complex Application Modernization, Infrastructure Modernization, and AI workloads within the Retail and Energy sectors.
• Lead development and prototyping to build functional, customer-tailored solutions that secure technical buy-in from customer domain experts.
• Partner with Account teams, Platform CEs, and Outcome CEs to lead highly technical conversations.
• Advocate for and build with Google Cloud’s AI and ML portfolios, ensuring local teams have depth to deliver AI solutions.
• Serve as a liaison between customer deployments and Google Cloud's Practice GTM, Product Management, and Engineering to resolve blockers and shape future features.

Conhecimentos

Cloud-native architecture

Deployment planning

Programming languages

Python

Java

Go

Debugging

Systems design

Problem solving

Stakeholder influence

Formação académica

Bachelor's degree or equivalent practical experience

Descrição da oferta de emprego

Customer Engineer, Practice, Google Cloud, AI and Application Modernization

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

Bachelor's degree or equivalent practical experience.

• 10 years of experience with cloud-native architecture in a customer-facing, consulting, or technical support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages (e.g., Python, Java, Go), debugging, or systems design.

Preferred qualifications:

• Experience selling or promoting technical solutions in Application Modernization (App Mod), Infrastructure Modernization (Infra Mod), and cloud migrations.
• Experience working with product and capacity teams to resolve complex technical blockers.
• Experience in developing and deploying solutions in a fluid, digital-native or startup environment.
• Experience in developing and deploying solutions in a fluid, digital-native or startup environment.
• Knowledge of Enterprise Performance Management (EPM) platforms and system architecture integrations.

info_outline X Please submit your resume in English - we can only consider applications submitted in this language.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Practice Customer Engineer (PCE) specializing in Application Modernization, you will serve as a deep domain specialist deployed to solve complex customer issues for our Retail and Energy accounts. You will leverage your technical expertise to influence customer domain experts and feed real‑world knowledge back into product development. You will engage in development and prototyping within your domain, proving the value of the Google Cloud portfolio and driving the technical win for advanced, cloud‑native architectures.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Drive the technical win for complex Application Modernization, Infrastructure Modernization, and AI workloads within the Retail and Energy sectors.

Lead development and prototyping to build functional, customer‑tailored solutions that secure technical buy‑in from customer domain experts (such as CTOs, CISOs, and Lead Architects).

Partner with Account teams, Platform CEs, and Outcome CEs to lead highly technical conversations regarding how to integrate advanced modern architectures into legacy ecosystems.

Advocate for and build with Google Cloud’s Artificial Intelligence (AI) and Machine Learning portfolios, ensuring local teams have the technical depth to deliver AI solutions with less dependency on external specialist groups.

Serve as a liaison between complex customer deployments and Google Cloud's Practice GTM, Product Management, and Engineering organizations to resolve product blockers and shape future features.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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