CRM Consultant

Lever, Inc.; Brasil; Presencial; BRL 120 000 - 210 000; Tempo integral

Resumo da oferta

Lever, Inc. is seeking a CRM Consultant based in Brazil to deliver data-driven engagement campaigns across Braze and related platforms. You will translate CRM strategies into personalized campaigns, configure and test campaigns, and drive optimization with client teams.

You will work across email, SMS, push, WhatsApp, and content cards; analyze data, document processes, and maintain high quality standards in a fast-paced, agency-like environment.

Qualificações

• 5+ years in Marketing Automation or CRM roles.
• Hands-on with Braze, SFMC, HubSpot or similar platforms.
• Strong understanding of CRM campaigns, segmentation, personalization.
• Attention to detail in QA, integrations, and documentation.
• Experience in agency or client-facing environments.
• C1 level English proficiency.

Responsabilidades

• Lead CRM initiatives on Braze across channels (email, SMS, push, WhatsApp).
• Configure Braze to implement approved CRM strategies.
• Design, launch, and optimize targeted campaigns using segmentation.
• Collaborate with strategy teams to ensure accurate execution of plans.
• Work with clients to understand requirements and tailor CRM solutions.
• Analyze large datasets to identify behaviors, trends, and optimization opportunities.
• Guide project teams through efficient campaign execution while maintaining quality.
• Maintain Braze expertise and document campaign performance and metrics.

Conhecimentos

CRM Campaign Execution

Data Analysis

Attention to Detail

Collaborative Mindset

English Proficiency

Ferramentas

Braze

Salesforce Marketing Cloud

HubSpot

SQL

Descrição da oferta de emprego

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Consultant based in Brazil.

As a CRM Consultant, you will play a key role in delivering data-driven customer engagement campaigns across multiple digital channels. You will translate established CRM strategies into effective, personalized campaigns using Braze and related marketing automation platforms. Working closely with clients and internal strategy teams, you will ensure campaigns are accurately configured, tested, launched, and optimized. The role combines technical CRM expertise, campaign execution, data analysis, and client collaboration in a fast-paced environment. You will also help guide project teams, improve operational processes, and maintain high standards of quality and documentation. This is an entrepreneurial opportunity for someone who enjoys solving complex challenges and creating measurable customer experiences at scale.

Accountabilities

• Lead the execution of CRM initiatives within the Braze platform across channels including email, SMS, push notifications, content cards, and WhatsApp.
• Configure and customize Braze to translate approved CRM strategies into effective campaigns and customer journeys.
• Design, build, launch, and optimize targeted campaigns using segmentation and personalization capabilities.
• Collaborate with strategy teams and other stakeholders to ensure accurate and effective execution of campaign plans.
• Work directly with clients to understand their requirements and develop tailored CRM solutions that deliver measurable results.
• Manage and analyze large datasets to identify customer behaviors, trends, and opportunities for campaign optimization.
• Guide project teams through efficient campaign execution while maintaining strong operational standards and client satisfaction.
• Continuously develop expertise in Braze and its features to introduce innovative CRM solutions.
• Create relevant documentation and reports, including campaign performance analysis and key metrics.

Requirements

• 5+ years of experience as a Marketing Automation Specialist or in a CRM-focused role.
• Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar marketing automation platforms.
• Strong understanding of digital marketing, CRM campaign execution, segmentation, and personalization.
• High attention to detail, particularly when performing QA on campaigns, integrations, documentation, and data.
• Understanding of relational databases and data structures.
• Strong analytical and problem-solving skills, with the ability to work effectively with large datasets.
• Proactive mindset and ability to collaborate across strategy, project, technical, and client-facing teams.
• Strong interpersonal and communication skills, ideally developed in an agency or client service environment.
• Experience working in an agency or other client-facing setting.
• C1 level of English proficiency.
• Braze certifications such as Practitioner or Marketer are a plus.
• Extensive experience with Braze and its campaign and personalization capabilities is highly valued.
• Experience using SQL for data analysis is an advantage.

Benefits

• Opportunity to work on CRM and digital marketing initiatives across multiple channels.
• Exposure to Braze, marketing automation, data, and personalization technologies.
• International and client-facing work environment.
• Opportunity to contribute to complex digital experiences and innovative CRM solutions.
• Entrepreneurial environment with a strong focus on ownership, collaboration, and professional growth.

How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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