Credit Controller (São Paulo)

Booking Holdings, Inc.; São Paulo; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

An established industry player is on the lookout for a dedicated Credit Controller to join their dynamic team in São Paulo. This role is pivotal in managing customer accounts, ensuring timely payments, and fostering strong relationships with partners. As a Credit Controller, you'll be the key point of contact for invoice-related issues and will play a vital role in enhancing the company's financial operations. With a culture that values innovation and performance, this position offers a unique opportunity for personal and professional growth. If you're ready to make an impact in a fast-paced environment, this could be the perfect fit for you.

Serviços

Annual paid time off

Generous paid leave scheme

Hybrid working arrangements

Industry leading product discounts

Automatic Genius Level 3 status

Booking.com wallet credit

Qualificações

• Strong communication and planning skills are essential for this role.
• Technical knowledge of collections software is required.

Responsabilidades

• Manage a portfolio of accounts and ensure invoices are paid on time.
• Initiate calls to collect payments and resolve financial queries.

Conhecimentos

Excellent English verbal and written communication skills

Planning skills

Time Management skills

Technical knowledge of collections software

Analytical skills

Problem-solving skills

Negotiation skills

Ability to adapt to a fast-paced environment

Teamwork and interpersonal skills

Ferramentas

PC software applications

Descrição da oferta de emprego

At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there and we bring it all together, in one place. Booking.com is seeking a full time Credit Controller to join our team in our São Paulo office.

A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com by being a main point of contact for its customers for all invoice related issues. The Credit Controller is encouraged to build positive relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com’s hotel contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.

We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, dedication to people and high standards of integrity make Booking.com a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.

What You'll Be Doing

As a Credit Controller you manage a portfolio of accounts. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.

• Initiate outbound calls to collect payment promises for outstanding debts
• Respond to partners messages to address queries related to commission and invoice: financial matters
• Support Booking.com with collecting Open Invoices
• Implement scalable solutions
• Cross-functional Communication and teamwork
• Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices

Thanks to these tasks, the Credit Controller will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare themselves for a broader role.

What You'll Bring

• Excellent English verbal and written communication skills
• Planning skills
• Time Management skills / organized
• Technical knowledge of collections software
• Ability to proactively drive the assigned projects and reach the preset objectives
• Excellent communication
• Ability to recognize financial implications of business decisions and strategy
• Understanding of business practices and systems
• Facilitate and practice security and confidentiality of information
• Good knowledge of PC software applications
• Quality improvement skills
• Excellent teamwork and interpersonal skills
• You are required to live within a commutable distance from your assigned office location
• Analytical skills
• Problem-solving skills
• High performance in outbound calls
• Negotiation skills
• Ability to adapt to a fast-paced environment

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (contingent to legal assessment).
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

• Let’s go places together: How we Hire

• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.