Consulting Director | Enterprise, Data & AI

Indicium; São Paulo; Hybrid; BRL 350,000 - 600,000; Full time

Benefits offered by this job

Structured career path

Certifications funded

Weekly English classes

Mentorship program

Generative AI projects

Instructor program (extra compensation

Employee referral bonuses

Training budget

Flexible hours

Partial remote work

Job summary

Indicium AI seeks a Director of Consulting to drive customer success, delivery excellence, and sustainable account growth across enterprise engagements. You will lead engagements at the intersection of Sales, Delivery, and Operations, translating data and AI initiatives into measurable business outcomes.

You will collaborate closely with executives to craft value-driven roadmaps and oversee end-to-end service journeys.

Qualifications

• Experience in high-touch, customer-facing roles within tech consulting or enterprise services.
• Proven track record in leadership and people management roles.
• Hands-on experience overseeing the integrated implementation of enterprise data solutions.
• Deep understanding of project management methodologies (e.g., Scrum, PMBOK, Six Sigma).
• Systemic view of modern data operations combined with a strong grounding in business strategy.
• Strong communication, executive presentation, and negotiation skills with a focus on building long-term advisory relationships.
• Advanced/Fluent English proficiency.
• Flexibility and availability to travel and visit company headquarters as needed.

Responsibilities

• Drive customer success, ensuring delivery excellence and sustainable account growth across enterprise engagements.
• Oversee end-to-end service journeys, mentor delivery leaders, and align technology strategies with client business objectives.
• Partner with Sales Engineering to architect and refine proposals addressing client needs and goals.
• Lead steering meetings and communicate progress, ROI, and impact to key stakeholders.
• Foster knowledge governance and reuse of best practices to improve delivery quality and efficiency.

Skills

Customer-facing leadership

People management

Enterprise data solutions

Project management methodologies

Strategic business thinking

Communication & negotiation

English fluency

Willingness to travel

Tools

AWS

Azure

Databricks

Job description

About Indicium AI

Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global, AI-native consultancy with deep expertise across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing - guiding organizations from strategy through build to measurable business outcomes.With 600+ AI experts, 50+ enterprise clients, and five global locations, we work side-by-side with the world's leading AI partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed, clarity, and lasting impact.

As a global company, we offer career opportunities across Europe and the Americas and are looking for talent eager to grow globally with our team. Please indicate in your application if you are available to work abroad and if you hold a European passport.

About the Opportunity

The Director of Consulting is a key leadership role responsible for driving customer success, ensuring delivery excellence, and catalyzing sustainable account growth. In this role, you will act at the intersection of Sales, Operations, and Delivery, collaborating closely with client executives to ensure that data and AI solutions generate measurable business outcomes. You will oversee end-to-end service journeys, mentor delivery leaders, promote knowledge sharing across enterprise accounts, and align cutting-edge technology strategies directly with our clients' core business objectives.

Key Responsibilities

• Value Delivery & Account Growth: Monitor Indicium’s service delivery lifecycle to ensure continuous business value, identifying account expansion opportunities and aligning data solutions with client corporate strategies.

• Commercial & Pre-Sales Collaboration: Partner with the Sales Engineering team to architect, refine, and present technical proposals that directly address client needs and strategic goals.

• Executive Alignment & Client Success: Lead high-level steering meetings and presentations to communicate solution progress, impact, and return on investment (ROI) to key stakeholders.

• Delivery Leadership & Mentorship: Supervise, support, and develop delivery leaders in the management and execution of complex data and AI initiatives.

• Knowledge Governance & Efficiency: Drive the documentation, evolution, and reuse of best practices across implementations to increase operational efficiency and delivery quality.

• Operational Oversight: Track solution health and delivery performance to ensure optimal resource allocation, risk management, and team support.

• Team Upskilling: Foster a culture of continuous learning and development across consulting teams, driving best-practice adoption across all projects.

Preferred Qualifications & Experience

• Experience in high-touch, customer-facing roles within tech consulting or enterprise services.

• Proven track record in leadership and people management roles.

• Hands-on experience overseeing the integrated implementation of enterprise data solutions.

• Deep understanding of project management methodologies (e.g., Scrum, PMBOK, Six Sigma).

• Systemic view of modern data operations combined with a strong grounding in business strategy.

• Strong communication, executive presentation, and negotiation skills with a focus on building long-term advisory relationships.

• Advanced/Fluent English proficiency.

• Flexibility and availability to travel and visit company headquarters as needed.

Nice to haves

• Previous experience in Customer Success or Commercial/Pre-Sales functions.

• Industry expertise in Financial Services (FSI).

• Technical understanding of Analytics, Advanced Analytics, or Data Engineering foundations.

• Relevant Cloud or Data Platform Certifications (e.g., AWS, GCP, Azure, Databricks).

Why Indicium AI

• Work on AI projects that actually transform the world's largest enterprises

• Use cutting-edge AI tools and technologies every single day

• Collaborate with global teams on high-impact, real-world solutions

• Be backed by a supportive team that's genuinely in your corner

• Benefit from serious investment in your learning and career growth

• Earn competitive compensation and benefits

• Enjoy company events and gatherings that bring the global team together

• Join a fast-growing company where ambitious careers thrive

Selection Process Stages

1. Interview with Talent Acquisition

2. Technical Challenge

3. Interview with Technical Management

4. Evidence Storage

As part of our commitment to Information Security and in compliance with the requirements of the ISO 27001 standard (item 7.2, clause d), we would like to inform you that in future stages of the selection process, you will be required to provide proof of the skills and qualifications mentioned in your resume (such as diplomas and certificates). This verification is mandatory and essential to ensure compliance with our governance standards prior to hiring.

Some of the benefits offered by Indicium:

Professional Development

• Structured career path

• 100% subsidized certifications

• Weekly English classes

• Technical mentorship program (sponsorship)

• Participation in real Generative AI projects

• Opportunity to serve as an instructor at Indicium Academy (extra compensation)

Environment and Culture

• Data-driven culture

• Autonomy and a high level of trust

• Collaborative and technical environment

• Modern management and feedback structure

• Accelerated company growth

Other Benefits

• Employee referral program with bonuses

• Budget for training and events

• Flexible hours

• Partial remote work