(Cloud Solutions, AWS) Sales Operations Associate (Argentina)

SupportYourApp; Buenos Aires; Teletrabalho; USD 30.000 - 50.000; Tempo integral

Resumo da oferta

Join a leading Support-as-a-Service company as a Sales Operations Associate. Thrive in a multicultural environment while working remotely. You will support customer inquiries, manage billing processes, and develop training programs. The role requires excellent English skills and experience with cloud platforms like AWS. Enjoy benefits like flexible schedules and opportunities for self-development.

Serviços

Flexible schedule

Opportunity to work fully remote

Inclusive international environment

Compensation in USD

Bonuses for referring friends

Paid intensive training and probation

Work-life balance

Responsive management

Opportunities for self-development

Qualificações

• Excellent English skills (C1 level required).
• Experience with AWS or cloud platforms.
• Proficiency in Accounts Receivable and billing processes.

Responsabilidades

• Respond to customer inquiries and support billing processes.
• Conduct product research and analysis.
• Prepare and deliver reports as needed.

Conhecimentos

English

Networking Knowledge

Customer Support

Communication

Ferramentas

AWS

Salesforce

Descrição da oferta de emprego

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Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join us as a Sales Operations Associate today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes:

What you will do:

• Respond to customer inquiries and provide support for billing and order-to-cash processes
• Design email templates as needed
• Conduct research and analysis on products
• Develop training programs and assessments for consultants
• Prepare and deliver regular reports upon request
• Carry out responsibilities in line with team training and policy

What you need to succeed in this role:

• Excellent English skills (at least C1 for both spoken and written)
• Experience with AWS or other cloud platforms
• Strong networking knowledge
• Proficiency in Accounts Receivable, billing, and order-to-cash processes
• Customer support experience with cloud (SaaS) products
• Proficiency in Salesforce
• Sales-savvy, experienced in administrative office work, and excellent communication skills
• A service-driven attitude towards all work
• Personal laptop or computer (at least 8GB RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Will be a great plus:

• Salesforce certifications or accounting knowledge

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth
• Opportunities for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in outsourced customer support with 8 hubs globally.

We treat our team like our clients, offering care, individual approach, and a positive experience.

We welcome people from various backgrounds. Send your CV in English highlighting your skills!

Visit our website: www.supportyourapp.com

DISCLAIMER: We are a multinational company with unbiased views. Our candidate assessment is not affected by race, sex, age, or other protected characteristics.