Clinical Sales Specialist

CMR Surgical Ltd.; Brasil; On-site; BRL 150,000 - 230,000; Full time

Benefits offered by this job

Bonus

Healthcare

Enhanced parental leave

Job summary

CMR Surgical is seeking a Clinical Sales Specialist to drive growth of the Versius robotic programs in Brazil, focusing on procedures growth, new product launches, and adoption within the Latin America Commercial function. The role is field-based across the region.

You will implement project plans, provide in-OR support, and train surgical teams to advance a mature service model with CMR. Strong collaboration, planning, and communication are essential, along with travel up to 90%.

Qualifications

• Experience in operating room process management or hospital staff education/training.
• Ability to function in an executive business environment.
• Experience in customer and peer training related to advanced technology in a clinical setting.
• Proven ability to cooperate across functions and work with diverse teams.
• Autonomous with strong follow-up and self-discipline.
• Excellent project management and organizational skills with strong planning.

Responsibilities

• Lead implementation project plans and coordinate stakeholders to ensure on-time, on-budget delivery and strong customer experience.
• Provide case support and troubleshooting in the operating room for trained surgical teams.
• Serve as first point of contact for technical and support issues and document feedback for post-market surveillance.
• Carry out Versius Service Delivery Reviews and share findings with stakeholders, implementing corrective actions.
• Conduct Versius training for customers and guide teams through the learning curve toward mature, cost-efficient service relationships.
• Support forecasting, planning, and development of documentation collateral to aid implementation teams.

Skills

Operating Room management

Clinical training delivery

Project management

Interpersonal communication

Portuguese fluency

English proficiency

Travel readiness

Business acumen

Education

Life science degree or equivalent

Job description

At CMR Surgical, we're revolutionising the future of minimal access surgery with Versius, our next-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems.

Our values—Ambitious, Humble, People-Focused, and Fair & Responsible define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose-driven company with bold ambitions, now is the time to join us.

CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.

We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.

About the Role

As Clinical Sales Specialist, you’ll play a key role in the growth of the Versius robotic programmes with a specific focus on procedures growth and new product launch and adoption. These future opportunities would be field-based and regionally located within Brazil, supporting our Latin America Commercial function.

Responsibilities

• Responsible for the success of implementation project plans. Coordinate the customer stakeholders to ensure that all project phases are completed on time and within budget while delivering an industry-leading customer experience. Gradually plan and oversee the second phase of clinical cases and beyond at new Versius installations.
• Undertake case support & troubleshooting in the Operating Room for surgical teams who are trained to use Versius. Act as the first point of customer contact for technical and support issues, by ensuring the customer can reach you swiftly. Responsible for ensuring feedback and complaints are recorded and tracked to aid post-market surveillance and product improvement in each account. Promptly implement corrective actions, as and when required and provide ongoing advice and guidance to maximise utilisation of Versius.
• Track the ongoing success of the robotic programme through carrying out Versius Service Delivery Reviews in your accounts, sharing these with the relevant stakeholders and promptly highlighting corrective and preventative actions.
• Conduct Versius training of customers, guiding new surgical teams through their initial learning curve with Versius so they are empowered to move to a mature service relationship with CMR, and can be supported sustainably and cost-efficiently.
• Support the team with internal planning and forecasting processes, as and when required, producing and sharing Versius system utilization reports with all the relevant stakeholders. Take an active role in identifying the need for and creating new documentation/collateral to sup-port the Implementation teams’ activities.

We’d expect you to be willing to turn your hand to anything within the Commercial remit that helps the team deliver its objectives.

About you

To be successful in this role, you’ll need to have/be:

• Evidenced experience in Operating Room process management or hospital staff education development/training
• Business Acumen- Ability to function within an executive business environment
• Training Ability - demonstrated experience in customer and peer training, specifically related to advanced technology within a clinical environment.
• Interdependent Partnering - demonstrated record/examples of cooperating across functions
• Inherently Self Disciplined - much of the role will be autonomous and require diligent and persistent follow up
• Strong project management and organizational skills, highly organised - being responsible for a variety of key planning and coordinating activities.
• Excellent interpersonal/communication skills to interact with clients and colleagues and build strong long-term relationships with key opinion leaders.
• Strong business acumen and analytical skills to assess the profitability of different scenarios.
• Fluent in Portuguese and have an excellent professional knowledge of English
• Ability and willingness to travel 90% of the time
• Life science degree preferred or equivalent clinical/medical degree or experience
• Experience of Minimal Access Surgery, Navigation and/or Robotics - preferred

Why Join Us?

We offer a competitive salary and a great benefits package including a bonus, healthcare and enhanced global parental leave pay.

This role requires candidates to have eligibility to work within Brazil