Client Technologies Analyst

Danaher - Global; Diadema; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An innovative firm seeks a dedicated IT Support Specialist to enhance service desk operations and improve user experiences. This role involves managing incidents, provisioning user systems, and maintaining IT infrastructure, ensuring operational efficiency. Ideal candidates will possess strong expertise in OS, network technologies, and customer service, ready to tackle challenges in a dynamic environment. Join a team committed to solving complex problems and driving impactful solutions in life sciences and technology. If you are passionate about IT and thrive in a collaborative setting, this opportunity is perfect for you.

Qualificações

• Experience in Tier-1 & Tier-2 service desk support.
• Ability to manage complex incidents and requests.

Responsabilidades

• Manage service desk incidents and requests for a seamless experience.
• Collaborate with global IT teams for comprehensive support.

Conhecimentos

OS (Client and Server)

O365 applications

network infrastructure

server infrastructure

customer service orientation

root cause analysis

project management skills

Formação académica

ITIL certification

MCSA certification

Descrição da oferta de emprego

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact—innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation helps our customers solve their toughest challenges. Our products serve diverse, global needs across applications that advance health, safety, and environmentally responsible technologies. From airplane engines to hydraulic systems, Scotch tape to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical assets, improve product quality, minimize emissions and waste, and safeguard health. Pall is a place for the exponentially curious to thrive and amplify their impact on the world. Discover what drives you in a team with over 75 years of discovery, determination, and innovation.

Learn about the Danaher Business System, which makes everything possible.

In this role, you will have the opportunity to:

1. Manage service desk incidents and requests, focusing on providing a seamless associate experience.
2. Provision user computing systems and tools to ensure associates have the best resources available.
3. Maintain IT systems and facilities to support operational efficiency and effectiveness.
4. Collaborate with global, diverse IT teams to deliver comprehensive support, working onsite in Diadema-SP.
5. Focus on complex incident and request management, ensuring timely and effective resolution.

The essential requirements of the job include:

• Expertise in OS (Client and Server), O365 applications, network, and server infrastructure and technologies.
• Fluency in English (mandatory).
• Experience in Tier-1 & Tier-2 service desk support and PC support with a strong customer service orientation.
• Ability to manage complex incidents, problems, and requests, with proficiency in root cause analysis.
• Basic project management skills and experience participating in IT and business-related projects.

It would be a plus if you also have:

• A passion for problem-solving and customer service.
• A team-oriented mindset with openness to constructive feedback.
• ITIL and/or MCSA certification.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers worldwide to solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of both visible and invisible differences within our workforce, workplace, and markets. Our associates, customers, and shareholders bring unique perspectives from these diverse attributes.