Client Relationship Analyst, Mid-level

Jobtailor; Curitiba; Presencial; BRL 40 000 - 65 000; Tempo integral

Resumo da oferta

Jobtailor in Curitiba seeks an operations-focused professional to support Commercial Managers, coordinate cross‑functional activities, and ensure timely execution across channels. The role emphasizes onboarding, process documentation, and maintaining strong partner relations.

You will act as a bridge between CORBANs, CEs and other bank areas, monitor client performance for monetization, and oversee onboarding and credentialing workflows through activation.

Responsabilidades

• Support Commercial Managers on WhatsApp channels (WPP) and other areas of activity.
• Schedule, organize and reinforce schedules with CORBANs and CEs, ensuring alignment and fulfillment of commitments.
• Act as an operational bridge between CORBANs, CEs and other areas of the Bank (Products, Operations, Credit, BI, Legal, IT, etc.).
• Organize, distribute and monitor client‑base performance for monetization across all channels.
• Be responsible for onboarding/credentialing new partners (CORBANs and CEs), managing the operational flow, documentation, internal interfaces and follow-up until activation.

Descrição da oferta de emprego

Responsibilities

• Support Commercial Managers on WhatsApp channels (WPP) and other areas of activity.
• Schedule, organize and reinforce schedules with CORBANs and CEs, ensuring alignment and fulfillment of commitments.
• Act as an operational bridge between CORBANs, CEs and other areas of the Bank (Products, Operations, Credit, BI, Legal, IT, etc.).
• Organize, distribute and monitor client‑base performance for monetization across all channels.
• Be responsible for onboarding/credentialing new partners (CORBANs and CEs), managing the operational flow, documentation, internal interfaces and follow-up until activation.

Requirements

• Support to Commercial Managers (GRs) and Channels
• Operational management and cross‑functional interface
• Organize, distribute and monitor client‑base performance for monetization
• Serve as the person responsible for onboarding/credentialing new partners (CORBANs and CEs)

Core Competencies

Demonstrates strong operational management skills and the ability to effectively coordinate cross‑functional teams. Proficient in onboarding and credentialing processes for partners while monitoring client‑base performance for monetization.