Business System Analyst

GraceMark Solutions; Brasil; Presencial; BRL 180.000 - 320.000; Jornada completa

Descripción de la vacante

GraceMark Solutions is seeking an experienced Business Systems Analyst (BSA) for Quote-to-Cash and Order-to-Cash processes with strong SAP expertise. You will translate business needs into testing scenarios, develop end-to-end test cases, and drive UAT in a SAP-enabled environment.

The ideal candidate blends business and technical acumen to bridge teams and ensure accurate implementation across order management, billing, invoicing, and revenue recognition.

Formación

• Understand end-to-end Q2C/O2C processes and SAP-enabled solutions.
• Translate business requirements into test scenarios and cases.
• Create and maintain process and functional specifications.
• Lead or support UAT with stakeholders.

Responsabilidades

• Partner with business, product, finance and engineering to capture new flows.
• Analyze current-state and future-state business processes.
• Support order processing, billing, accounts receivable and revenue recognition.
• Identify gaps, risks and opportunities for improvement.
• Develop end-to-end test scenarios and test cases from requirements.
• Lead or assist User Acceptance Testing (UAT).
• Coordinate validation of outcomes with stakeholders and resolve defects.
• Support deployment, implementation and post-production stabilization.

Conocimientos

Q2C/O2C domain knowledge

SAP/SAP S/4HANA

Requirements gathering

Process improvement

Testing and UAT

Herramientas

SAP

Testing tools

Descripción del empleo

Business Systems Analyst (BSA) – Quote-to-Cash /

Experienced BSA focused on end-to-end Quote-to-Cash processes, SAP-enabled solutions, requirements translation, and testing.

Role Overview

We are seeking an experienced Business Systems Analyst (BSA) with strong expertise in Quote-to-Cash (Q2C) / Order-to-Cash (O2C) business processes and SAP. This role will partner closely with Product, Business, Finance, and Engineering teams to understand business requirements and translating them to testing scenarios and executing testing .

The ideal candidate is highly process-oriented, understands the end-to-end Q2C lifecycle, and is comfortable bridging business and technology teams in complex SAP-enabled environments.

Key Responsibilities

• Partner with business, product, finance, and engineering stakeholders to understand new buinses flows and requirements and
• Analyze and document current-state and future-state business processes.
• Support business process areas including order processing, billing and invoicing, accounts receivable, credit management, collections, revenue recognition, and intercompany processes.
• Identify process gaps, dependencies, business risks, and opportunities for improvement.
• Develop comprehensive end-to-end test scenarios and test cases based on business requirements and process flows.
• Lead or support User Acceptance Testing (UAT).
• Coordinate with business stakeholders to validate expected outcomes and resolve defects during testing.
• Support implementation, deployment, and post-production stabilization activities.
• Ensure requirements, process documentation, test cases, decisions, and outcomes are clearly documented and traceable.
• Collaborate across teams to troubleshoot business process and system issues.

Required Skills & Experience

• Strong end-to-end knowledge of Quote-to-Cash / Order-to-Cash business processes.
• Hands-on experience working with SAP, preferably SAP S/4HANA.
• Experience with eCommerce and digital transaction flows integrated with enterprise financial systems.
• Strong functional understanding of order management, billing, invoicing, accounts receivable, credit management, collections, revenue recognition, and intercompany transactions.
• Demonstrated experience gathering and documenting business and functional requirements.
• Strong experience creating process flows, functional specifications, and supporting documentation.
• Strong end-to-end testing and UAT capabilities.
• Experience writing detailed end-to-end test cases, including positive, negative, exception, and integration scenarios.
• Ability to analyze complex business processes and translate them into actionable system requirements.
• Strong communication and stakeholder-management skills.
• Ability to work effectively across business and technical teams.

Preferred Qualifications

• Experience with end to end Quote to Cash flow
• Experience supporting large-scale SAP S/4HANA implementations or transformation programs.
• Experience working in subscription, SaaS, eCommerce, or other high-volume transaction environments.
• Understanding of integrations between commerce platforms, SAP, payment systems, billing platforms, and downstream financial applications.
• Experience with reporting, analytics, or dashboard development.
• Familiarity with tools used for requirements management, process documentation, testing, and defect tracking.
• Business-process driven with a strong end-to-end perspective.
• Strong analytical and problem-solving skills.
• Comfortable working across both functional and technical domains.
• Able to simplify complex processes and communicate them clearly.
• Detail-oriented, particularly in requirements and testing.
• Strong ownership and follow-through.
• Effective at managing multiple stakeholders and competing priorities.
• Able to identify dependencies and potential downstream impacts of system or process changes.

What Success Looks Like

The successful candidate will be able to independently understand complex Quote-to-Cash processes, translate business needs into high-quality functional test scenarios in coordination with stakeholders a d execute end-to-end testing UAT. Testing