Business Analyst - Global Business Solutions - São Paulo

TikTok; São Paulo; On-site; BRL 120,000 - 180,000; Full time

Job summary

ByteDance Brazil is seeking a highly skilled Business Analyst to join the Global Business Solutions (GBS) team. You will drive data-driven decision making for TikTok's advertising business, build analytical frameworks, identify opportunities, and deliver actionable insights to fuel growth and efficiency.

In this role, you will analyze outbound e-commerce metrics, support sales teams, and help break down business problems into clear tasks.

Qualifications

• Bachelor degree in math, statistics, or computer-related majors.
• 3+ years experience in research and analysis, preferably in consulting or ads.
• Strong data analytics abilities and problem-solving methods.

Responsibilities

• Analyze data and develop strategic plans; optimize rules/tools/operations to support company strategy.
• Monitor and analyze outbound e-commerce metrics; propose solutions to improve consumer experience.
• Break down business puzzles; support sales and client solution tasks with prioritization and measurement.

Skills

Data analytics

Portuguese-English comms

Education

Bachelor degree in math, statistics, or computer-related majors

Tools

Tableau/Power BI

SQL

Job description

Responsibilities

Team Introduction

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

About the Role

We are seeking a highly skilled Business Analyst to join our dynamic team. In this role, you will play a pivotal part in driving data-driven decision-making for our advertising business. You will focus on building analytical frameworks, identifying business opportunities, and providing actionable insights to support strategic growth and operational efficiency.

Responsibilities

• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy;
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience;
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.

Qualifications

Minimum Qualifications

• Bachelor degree in math, statistics, computer-related majors;
• Strong capability of data analytics;
• 3+ years of experience in research and analysis positions in consulting, e-commerce/ads is preferred;
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business;
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance;
• High written and oral proficiency in Portuguese and English is required due to frequent communications with stakeholders based in Portuguese-and-English-speaking markets.

Preferred Qualifications

• Proficiency in BI visualization tools such as Tableau/Power BI/SQL;
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.

About ByteDance Brazil

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request