Associate Technical Consultant

Brex Inc.; São Paulo; Híbrido; BRL 40.000 - 80.000; Tempo integral

Resumo da oferta

Join an innovative firm as an Associate Technical Consultant, where you will empower customers by guiding them through seamless integrations with cutting-edge financial solutions. This role is pivotal in transforming mundane expense management into an engaging experience, ensuring clients maximize their use of the platform. Collaborate with a diverse team of experts, drive impactful projects, and contribute to a culture of inclusivity and support. With the opportunity for remote work and a commitment to your career growth, this position offers a unique chance to thrive in a dynamic environment.

Serviços

Remote work flexibility

Diverse and inclusive culture

Career growth opportunities

Qualificações

• 1+ years of experience in customer-facing roles with accounting systems.
• Strong functional knowledge in financial processes and systems.

Responsabilidades

• Guide customers through integration-related implementations.
• Collaborate with cross-functional teams to optimize customer experience.

Conhecimentos

ERP architecture

General Ledger

Accounts Payable

Accounts Receivable

Expense Management

HRIS

Excellent communication skills

Formação académica

Bachelor's degree in Accounting or Finance

Ferramentas

QuickBooks Online

NetSuite

Xero

Descrição da oferta de emprego

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Implementation at Brex

The Implementation team is focused on onboarding net-new and existing customers to Empower, ensuring they have a delightful experience. The Implementation team is the face of Brex and is responsible for providing the customer with a unique and fresh experience as they transform their mundane expense management process into something more employee-focused and exciting. We are collaborative and supportive, working cross-functionally to provide the best experience possible and always putting the customer first. We focus on turning booked revenue into billed revenue through the process of implementing customers quickly and successfully. We have a culture where we support and lift each other up to build an authentic, inclusive environment where our team members can grow, shine and make an impact.

Where you’ll work

This role will be based in our Sao Paulo office. You must be willing to work in office at least 2 days per week on Wednesday and Thursday, starting the week of September 1st, 2025, when we open our Sao Paulo office. Employees will be able to work remotely for up to 4 weeks per year.

What you’ll do

As an Associate Technical Consultant, you are responsible for guiding and supporting Brex’s customers with any integration-related implementations. You’ll be responsible for solving and providing best practices for customers' challenges related to Brex Integrations. You are also responsible for ensuring customers are equipped with the necessary integration knowledge of the Brex Platform to reduce friction and optimize the customer experience.

Responsibilities

• Recognized by our customers as a trusted expert in ERP architecture and business process flow
• Attend or own calls with customers during implementation and escalations as needed on Integration matters (ie. NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc)
• Be a liaison between customers and cross-functional teams and provide product feedback
• Collaborate with the Integration team (Technical Consultants and Integration Specialists) on knowledge sharing and continued learning
• Partner with EPD to ensure the seamless rollout of new or updated integrations for our customers

Requirements

• 1+ years of relevant work experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
• Functional knowledge in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
• Excellent communication skills, both with customers and within an organization
• Ability to resolve issues and risks in a cross-functional and collaborative way.
• Strong sense of urgency in driving projects to completion while achieving the desired business outcomes.

Bonus Points

• Accounting or Finance background

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with abrex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.