Associate Product Manager

Labsoft; Jundiaí; Híbrido; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

A Confience está buscando um Associate Product Manager em Jundiaí, com atuação híbrida e possibilidade de remoto. Você trabalhará com Product Managers, Engenheiros e Designers para traduzir necessidades de clientes em soluções de produto, contribuindo para o ciclo completo de gestão de produtos, incluindo pesquisa com clientes e validação de recursos.

É essencial ter visão analítica, boa comunicação e disposição para aprender, com foco em entregar valor mensurável aos clientes e ao negócio.

Qualificações

• Bacharelado ou equivalente em Business, CS, Engenharia ou área relacionada.
• 0–2 anos de experiência direta em gestão de produto ou experiência relacionada com desenvolvimento de produto.
• Entendimento básico de Agile Scrum e desenvolvimento de produto orientado ao cliente.

Responsabilidades

• Refinar backlog e escrever user stories com critérios de aceitação ligados ao valor para o cliente.
• Colaborar com Engenharia, QA e UX para validar features.
• Acompanhar testes de aceitação e monitorar a entrega de features.

Conhecimentos

Agile Scrum

Comunicação

Análise de dados

Organização

Formação académica

Bacharelado ou equivalente

Ferramentas

Jira

Confluence

Descrição da oferta de emprego

Associate Product Manager

Confience |Jundiaí - SP | Híbrido, Remoto

Descrição da vaga

You bring professional experience and transferable skills that position you to succeed in product management. You are customer-focused and motivated to build expertise in translating customer needs into product outcomes and measurable value. You thrive in collaborative environments and enjoy working closely with Product Managers, Engineers, and Designers to learn how customer problems are solved through product solutions. You bring analytical thinking, communication skills, and a willingness to learn and contribute across the full product lifecycle, always keeping customer value at the center. As a member of the Product Management team at Confience, you will contribute to defining, delivering, and validating features within our SaaS product portfolio. You will help ensure our products address customer needs, improve workflows, and drive measurable outcomes. Your responsibilities include backlog refinement, user story creation, customer research, and sprint execution. This role emphasizes learning product management practices while contributing to value delivery, giving you the opportunity to build a strong foundation for your career. You will be expected to leverage your prior professional experience while learning Confience’s processes, tools, and customer priorities.

Responsabilidades e atribuições

• Agile Delivery and Backlog Management
• Write and review user stories with clear acceptance criteria that tie back to customer value.
• Support backlog prioritization sessions by bringing in insights from customer feedback, support tickets, competitor analysis, and AI-driven analytics.
• Collaborate with Engineering, QA, and UX to validate features and ensure solutions meet customer needs.
• Assist in acceptance testing and confirm readiness of features against defined outcomes.
• Track and report progress of assigned stories, escalating blockers as needed to maintain timely delivery.
• Monitor post-release adoption metrics and customer feedback with the aid of AI tools to help evaluate feature success.
• Participate actively in sprint ceremonies and retrospectives, focusing on how delivery impacts customer and business value.

Customer and Market Research

• Participate in customer discovery calls and feedback sessions to capture insights.
• Shadow Product Managers during interviews and begin conducting portions of discovery conversations with guidance.
• Synthesize customer and market insights into actionable recommendations for backlog refinement.
• Analyze support tickets and customer feedback to identify recurring themes and unmet needs.
• Document competitor product features to assess differentiation and identify opportunities to deliver more value.
• Leverage AI tools to analyze large volumes of customer feedback and market data, turning unstructured information into actionable insights.

Cross-Functional Collaboration

• Prepare and maintain product roadmap artifacts that align initiatives with customer needs and business priorities.
• Share clear updates and documentation with cross-functional partners to align around customer impact.
• Support roadmap communication by preparing summaries, feature updates, and demo materials that highlight customer value.
• Contribute to quarterly planning and alignment activities, ensuring customer perspectives are incorporated into priorities.

Metrics & Value Tracking

• Assist in defining simple success metrics (e.g., adoption, usage, customer satisfaction) for new features.
• Monitor feature adoption and usage trends and share insights with the product team.
• Support reporting efforts by compiling data from analytics and customer feedback to measure value delivered.
• Use AI-driven reporting and dashboards to surface trends in feature adoption and customer usage.

Learning and Professional Development

• Actively develop product management skills through mentorship, shadowing, and hands-on contributions.
• Learn and apply prioritization frameworks under guidance to support decision-making.
• Engage in internal training sessions to strengthen knowledge of the Confience product suite, customer workflows, and industry standards.
• Learn how AI tools are applied in backlog management, customer research, and roadmap planning to streamline decision-making.

Requisitos e qualificações

• Bachelor’s degree in Business, Computer Science, Engineering, or related field, or equivalent practical experience.
• 0-2 years of direct product management experience, or equivalent experience in a related field with exposure to product development.
• Foundational understanding of Agile Scrum practices and customer-driven product development.
• Strong written and verbal communication skills with the ability to represent customer needs clearly.
• Demonstrated analytical and organizational skills to track outcomes and measure value.

Requisitos desejáveis

• Previous professional experience in technology, SaaS, or customer‑facing roles (e.g., Customer Success, Business Analysis, QA, or Engineering).
• Familiarity with Agile tools such as Jira, Confluence, or similar.
• Exposure to SaaS platforms, integrations, or enterprise software environments.
• Interest and/ro experience in laboratory, quality management, or compliance software and how these solutions deliver customer value.

Confience empowers laboratories and quality teams in the Food & Beverage, Manufacturing, Chemical, and Environmental industries with cutting‑edge LIMS solutions. Trusted by organizations across North America, Europe, and the Middle East, our software simplifies complex workflows, ensures data integrity, and streamlines regulatory compliance so you can focus on driving innovation, maintaining quality, and achieving operational excellence.