Application Engineer CAD/CAM

Openmind Tech; Brazil; Remote; BRL 120,000 - 190,000; Full time

Benefits offered by this job

Health & life insurance

Gym pass

Flexible working model

Job summary

Openmind Tech invites professionals to join their remote Brazil team to support and advance CAD/CAM solutions. You will engage in technical and sales support, contribute to pre-sales activities, and ensure successful software deployments and customer empowerment across multiple manufacturing challenges.

The role requires hands-on CNC/CAD-CAM knowledge, experience with milling/turning, strong GD&T, and proficiency in Salesforce and MS Office.

Qualifications

• 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience across multiple parts, materials and metal removing processes.

Responsibilities

• Provide outstanding technical and sales support to customers, dealers, and partners.
• Demonstrate pre-sales technical mastery by asking the right questions and sharing relevant examples.

Skills

CNC machining

CAD/CAM software

Milling & turning

GD&T

Salesforce

MS Office

Tools

Salesforce

MS Office

Job description

WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING

We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been since 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL ® we control CNCmachines. In doing so, we have the highest standards of performance and part quality.

We are looking for candidates working on a remote basis in Brazil.

YOUR MAIN TASKS

Elevate Customer Experiences

• Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
• Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.

Pre-Sales Technical Mastery

• Harness your technical expertise to shine in the pre-sales phase.
• Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.

Software Deployment and Customer Empowerment

• Take charge of the client experience with precision and finesse.
• Empower customers through comprehensive post-sales training, transforming them into proficient software users.

Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight

• Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
• Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

YOUR PROFILE

Experience

• At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.

Technical skills

• Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
• Knowledge of CAD/CAM software.
• Experience with milling and turning machines (multi-axis preferred).
• Proficient in using and troubleshooting software applications.
• Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
• Excellent computer skills (MS Office Tools, familiarity with Salesforce).

Personal skills

• Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
• Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
• Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
• Self-motivated individual who demonstrates independence and is highly goal oriented.
• Enthusiasm for innovative technologies and solutions.
• Language skills: Proficiency in written and spoken English.

WHY US?

• Working environment Comfortable and modern working environment direct on the 20th floor, equipment with state-of-the- art technical tools, free drinks and meal vouchers
• Flexible working model Possibility to work from home for a good work-life balance.
• Health & life insurance Dental, life insurance and lots of other services. Family plan. Gym pass.
• Company Events Various corporate events throughout the year.
• International working environment A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team.
• Individual development opportunities Comprehensive training program with in‑house training courses and various internal learning groups on different topics, LinkedIn Learning and external seminars

Become part of our team

17 subsidiaries around the world, over 400 motivated employees, one goal: AsTEAMCAMFORCE, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAMsolutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAMtechnologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always offer our customers the best solution.

Modern and passionate: We are located on every continent and globally networked across every national border. We cultivate open and active cooperation so that every employee can contribute their skills in the best way possible.

We are looking for people who contribute their ideas and talent, who want to make a difference, and are willing to give their best together with us. That is OPENMIND.