Analista de Logística (customer service)

4flow SE; Campinas; Híbrido; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Caju multi-benefit card

Fuel or transportation allowance

Health and dental plans

Life insurance

Well-being initiatives and EAP

Learning budget and LinkedIn Learning

Hybrid working model

Resumo da oferta

4flow SE in Campinas, Brazil, is looking for a Logistics Analyst (customer service) to oversee movement of goods and support customers across the supply chain using our systems.

You will handle transportation execution, communicate with customers and suppliers, and contribute to continuous improvement in a dynamic, international environment with a hybrid work arrangement in Campinas.

Qualificações

• Undergraduate or completed studies in Logistics, Business, Engineering, or related fields.
• Experience in transportation industry with strong customer service focus.
• Ability to prioritize during busy periods with proactive, solution-oriented communication.
• Experience with MS Office tools.

Responsabilidades

• Overseeing transportation execution for daily operations using our TMS.
• Handling customer communications with customers, suppliers, and forwarders.
• Coordinating and resolving freight exceptions while meeting lead times.
• Optimizing daily transports by trade lane, lead time, security, and cost.
• Initiating process improvements to develop customer solutions.

Conhecimentos

Customer service

Logistics

English

German

MS Office

Prioritization

Formação académica

Undergraduate in Logistics, Business, or Engineering

Ferramentas

MS Office

Descrição da oferta de emprego

Analista de Logística (customer service)

Location: Campinas Country: Brazil Department: Transport & Supply Chain Management Company: 4flow SE Start Date: immediately

What your new challenge will look like

As a member of the 4flow management team, you will manage the efficient movement of goods through our customers' logistics networks in order to ensure material availability. Your primary tasks in this position will include:

• Guaranteeing the smooth execution of all areas of transportation for daily operations using our transportation management system

• Performing customer service tasks such as communication with customers, suppliers and forwarding companies

• Coordinating and solving freight exceptions while ensuring requested lead time

• Optimizing daily transports in terms of trade lane, lead time, supply chain security and costs

• Initiating process improvements to further develop customer solutions

Why you belong at 4flow

• Undergraduate or completed studies in Logistics, Business, Engineering, or relevant areas

• Relevant practical experience in the transportation industry and a high focus on customer service

• Ability to quickly prioritize during busy periods while still communicating proactively in a friendly and solution-oriented way

• Experience with MS Office tools

• Strong communication skills in English and/or German, additional languages are a plus

• You are interested in the field of logistics and enjoy working in a dynamic and international environment

• Availability to work in a hybrid model at our Campinas office

What we offer

Come join us! As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package that includes:

• Caju multi-benefit card

• Fuel or transportation allowance

• Comprehensive health and dental plans fully covered for employees and dependents

• Life insurance

• Comprehensive well-being initiatives, including Wellhub, our Employee Assistance Program for mental health, and dedicated committees for health and well-being

• Outstanding opportunities for your individual development (e.g., individual learning budget, access to LinkedIn Learning and internal training program)

• Hybrid working model for flexibility and work-life balance

And there is more!

• Exciting international projects as well as rapid career development and personal development planning

• Company with German roots that offers a clearly defined vision and job security

• Team events and company getaways

• Free fruit, snacks, drinks, and coffee at the office

* Permanent position (CLT)

We are committed to equal opportunities and welcome applications from all individuals, regardless of age, gender, origin, disability, sexual orientation, religion, or any other legally protected characteristic.