AdOps Intern (f/m/d)

Awin; São Paulo; Hybrid; BRL 20,000 - 27,000; Part time

Benefits offered by this job

Flexi-week (4-day week) with full pay

Hybrid work model across international

Meal vouchers

Transport/ commuting support

Awin Academy learning & development

Wellbeing initiatives

Job summary

Awin is seeking a proactive AdOps Intern to support the Client Services team, delivering operational support across our global affiliate network in a fast-paced hybrid environment in São Paulo. This entry-level role provides exposure to building and managing leading affiliate programmes and how Awin helps drive growth for clients and publishers.

You will gain hands-on experience with Salesforce, Power BI, Tableau, Power Automate, and Asana while delivering high-quality support to advertisers and

Qualifications

• Must be an active student or recent graduate in a relevant field.
• Strong interest in affiliate marketing and operational processes.
• Ability to work with multiple teams and stakeholders.

Responsibilities

• Assist CS team with onboarding publisher partners and advertisers.
• Maintain internal documentation and processes for accuracy and consistency.
• Support automation initiatives to improve efficiency and scalability.
• Communicate with clients and partners via email, phone, or chat.
• Assist in reviewing publisher applications and program audits for compliance.
• Proactively identify issues and escalate when needed.
• Collaborate with Account Management and Publisher Development teams.
• Support day-to-day operational activities with attention to detail.

Skills

Proactive attitude

Time management

MS Office (Excel)

Attention to detail

Cross-functional collaboration

Communication

Education

Currently pursuing a degree in Business, Marketing, IT, or related field

Tools

Salesforce

Power BI

Tableau

Power Automate

Asana

Affiliate networks

Job description

AdOps Interns provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. AdOps Interns work across a wide range of sectors and industries by leveraging our award-winning Awin network.

An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate programme and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).

Key Tasks

Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:

• Upload offers and creates advertisement programs and assists with communicating details to publisher partners.
• Maintain and update internal documentation, operational processes, and support materials to ensure accuracy and consistency.
• Support automation initiatives and contribute to projects focused on improving operational efficiency and scalability.
• Collaborate with Account Management, Publisher Development, and Client Services teams to support client requests and deliver operational excellence.
• Assist in reviewing, approving, and rejecting publisher applications within advertiser programs, as well as conducting program audits to ensure compliance with network standards and best practices.
• Demonstrate ownership and a proactive approach to assigned accounts and responsibilities, identifying potential issues and escalating them appropriately when needed.
• Build and maintain effective communication with clients, publishers, vendors, and internal stakeholders through email, phone, WhatsApp, Telegram, live chat, and other communication channels.
• Support day-to-day operational activities while ensuring high levels of accuracy, attention to detail, and adherence to established processes.
• Contribute to a collaborative team environment by actively sharing knowledge, providing support to colleagues, and continuously seeking opportunities for improvement.

Skills & Expertise

• Ability to always be proactive with internal team members with a willingness to help peers and pick up additional tasks to share workload.
• Ability to prioritise workload and meet multiple client deadlines
• Familiarity with MS Office, especially Excel and PowerPoint, is an advantage
• Show impeccable attention to detail for internal and external facing work
• Demonstrate a proactive approach to improving efficiency and quality of work
• Take charge of individual responsibilities and arrange appropriate cover for time off

Skill Growth & Tools Exposure

Gain hands-on experience with leading tools in the corporate and digital industry landscape such as Salesforce, Power BI, Tableau, Power Automate, Asana, Affiliate network. Boosting your technical expertise and staying up-to-date with current market demands.

Our Offer

Flexi-Week

We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.

Flexi-Office

We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.

Work Expense Contribution & Remote Working Furniture

You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.

Meal Vouchers

we offer you meal vouchers for lunch

Public Transportation

you are entitled to a transportation voucher or card to commute to the office

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.