ACES Quality Process and System Engineer

Amazon; Cajamar; Presencial; BRL 180 000 - 260 000; Tempo integral

Resumo da oferta

Amazon is seeking a Process and Systems Engineer (PSE) for the Brazil network. The role focuses on end-to-end process improvements, standardization, and operational excellence across ICQA functions.

You will partner with site leadership and cross-functional teams to deliver measurable safety, quality, productivity, and cost improvements. Requirements include Six Sigma/Lean experience, cross-functional project leadership, and a manufacturing/engineering background.

Qualificações

• Experience with Six Sigma tools and Lean techniques.
• Experience leading cross-functional projects.
• Bachelor's degree.
• English-language communication skills.
• Industrial/Manufacturing/Project engineer background.

Responsabilidades

• Own end-to-end process improvement initiatives across ICQA functions.
• Establish benchmarking standards and drive standardization across sites.
• Partner with Operations, Engineering, and Technology teams to identify opportunities and deploy scalable solutions.
• Build continuous improvement culture and coach site leadership on CI tools.
• Lead cross-functional projects with scoping, chartering, and measurable impact.
• Analyze operational data to identify root causes and implement corrective actions.
• Support technology deployment and automation to improve efficiency and accuracy.
• Create and maintain standard work documentation, SOPs, and best practices.
• Influence senior leadership through data-driven recommendations and program updates.

Conhecimentos

Six Sigma

Lean methodologies

Cross-functional collaboration

English communication

Data-driven analysis

Formação académica

Bachelor's degree

Master's degree or above

Ferramentas

Microsoft Excel

SQL

Descrição da oferta de emprego

Description

The Amazon Customer Excellence System (ACES) Quality team is looking for a committed Process and Systems Engineer (PSE) with a strong record of achieving results to own and drive continuous improvement, process standardization, and operational excellence across First Mile Operations. This role will partner with site multiple leadership levels and cross-functional teams to deliver measurable improvements in safety, quality, productivity, and cost within the Brazil network.

Key job responsibilities

• Own end-to-end process improvement initiatives across ICQA functions, leveraging Lean Six Sigma methodology and data-driven analysis.
• Establish and maintain benchmarking standards, setting network-level goals and driving process sustainability and standardization across multiple sites.
• Partner with Operations, Engineering, and Technology teams to identify network-level opportunities, eliminate process variation, and deploy scalable solutions.
• Drive stakeholder development by building continuous improvement culture, and coaching site leadership on Continuous Improvement tools and methodologies.
• Lead cross-functional projects end-to-end, including scoping, chartering, executing, and sustaining improvements with measurable business impact.
• Analyze operational data to identify root causes of performance gaps, develop actionable insights, and implement corrective actions.
• Support technology deployment and automation initiatives to improve operations efficiency, inventory accuracy, and reduce defects.
• Create and maintain standard work documentation, SOPs, and best practices for ICQA processes.
• Influence senior leadership through data-driven recommendations and strategic program updates (WBR, MBR, QBR).

Basic Qualifications

• Experience with Six Sigma tools and Lean techniques, or experience in similar environments
• Experience leading cross-functional projects and implementing strategic initiatives
• Bachelor's degree
• Experience in English-language communication skills, both written and verbal
• Industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience

Preferred Qualifications

• Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field
• Experience communicating effectively with senior leadership
• Experience with data and analysis tools including Microsoft Excel and SQL
• Master's degree or above in engineering, management, or technology, or Master's degree or above in computer science, engineering, mathematics or equivalent
• Experience in operations management of fulfillment or distribution centers
• Experience managing training programs or teams across multiple sites or regions
• Knowledge of compensation/total rewards, talent management, performance management, compliance, and organization design and development
• Experience with project management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.