Account Receivable Agent

Hbx Group; Salvador; Presencial; BRL 90 000 - 130 000; Tempo integral

Resumo da oferta

HBX Group is seeking a finance operations professional to drive cash collection and reduce DSO across LATAM. You will partner with clients and internal teams to deliver proactive, value-adding service while managing risk.

The role requires 2+ years in OTC/AR/Collections, fluency in English and Portuguese, and a degree in Business/Finance. SAP experience is a plus; travel industry exposure is a bonus.

Qualificações

• 2+ years in Finance Operations/OTC/AR/Collections or related roles.
• Strong English and Portuguese, written and verbal; Spanish desirable.
• Degree in Business/Finance/Administration or related field.

Responsabilidades

• Posting, Clearing & Reconciliations in line with SLAs/KPIs.
• Monitor open orders and balances; coordinate actions to collect cash and reduce DSO.
• Handle inquiries with a customer-first mindset; resolve issues quickly.
• Partner with LATAM Sales and cross-functional stakeholders to remove friction.
• Track portfolio health, identify risks, and support mitigation plans.

Conhecimentos

OTC/Finance processes

Deadline-driven

Analytical mindset

Customer-service orientation

Cross-functional collaboration

Formação académica

Bachelor's degree in Business/Finance/Administration

Ferramentas

SAP

Descrição da oferta de emprego

We are a high-performing Order to Cash team.

You will play a key role to driving cash collection DSO and manage risk. You will partner with clients and internal teams to deliver a proactive, value-adding service across the region.

Job Responsibilities

• Posting, Clearing & Reconciliations: Execute posting, clearing, and account reconciliations in line with SLAs/KPIs.
• Collections & Cash Application: Monitor open orders and balances; coordinate actions to collect cash and reduce DSO, escalating risks as needed.
• Customer Experience: Handle inquiries with a customer-first mindset; resolve issues quickly and professionally.
• Stakeholder Support: Partner with the LATAM Sales team and cross-functional stakeholders to remove friction and improve outcomes.
• Risk & Controls: Track portfolio health (mid/long-tail LATAM accounts), identify risks, and support mitigation plans.

Required Skills

• Solid understanding of OTC/Finance processes (invoicing, collections, accounts receivable, order management).
• Ability to meet deadlines/SLAs, prioritize, and deliver results in a fast-paced environment.
• Strong analytical mindset and attention to detail.
• Customer-service orientation with clear, empathetic communication.
• Effective collaboration with Sales, Credit, and Operations.

Required Tech Skills

• Experience with ERP/finance systems (SAP experience is a plus).

Qualifications & Experience

• 2+ years in Finance Operations/OTC/AR/Collections or related roles (travel industry experience is a plus).
• Strong English and Portuguese (written and verbal).
• Spanish skills are desirable.
• Degree in Business/Finance/Administration or related field (desirable).

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference