Account Receivable Agent

Hbx Group; Novo Brasil; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

HBX Group is seeking a proactive Finance Operations specialist to join our Order to Cash team in the LATAM region. You will manage posting, clearing, reconciliations, and cash application to improve DSO, while collaborating with Sales, Credit and Operations.

Strong Excel skills and SAP experience are preferred, and fluency in English and Portuguese is required; Spanish is a plus. The role offers a dynamic, inclusive workplace where diverse backgrounds contribute to travel innovation and growth

Qualificações

• 2+ years in Finance Operations/OTC/AR/Collections.
• Strong English and Portuguese (written and verbal); Spanish desirable.
• Travel industry experience is a plus.

Responsabilidades

• Posting, clearing, and account reconciliations in line with SLAs/KPIs.
• Collections & cash application: monitor open orders and balances; coordinate actions to collect cash and reduce DSO.
• Customer experience: handle inquiries with a customer-first mindset; resolve issues quickly and professionally.
• Stakeholder support: partner with LATAM Sales and cross-functional teams to remove friction and improve outcomes.
• Risk & controls: track portfolio health and support mitigation plans.

Conhecimentos

OTC finance processes

Deadline oriented

Analytical mindset

Customer service

Cross-functional collaboration

Formação académica

Degree in Business/Finance/Administration

Ferramentas

MS Excel

ERP/Finance Systems (SAP)

Descrição da oferta de emprego

We are a high-performing Order to Cash team. You will play a key role to driving cash collection DSO and manage risk. You will partner with clients and internal teams to deliver a proactive, value-adding service across the region.

Job Responsibilities

Posting, Clearing & Reconciliations: Execute posting, clearing, and account reconciliations in line with SLAs/KPIs. Collections & Cash Application: Monitor open orders and balances; coordinate actions to collect cash and reduce DSO, escalating risks as needed. Customer Experience: Handle inquiries with a customer-first mindset; resolve issues quickly and professionally. Stakeholder Support: Partner with the LATAM Sales team and cross-functional stakeholders to remove friction and improve outcomes. Risk & Controls: Track portfolio health (mid/long-tail LATAM accounts), identify risks, and support mitigation plans.

Required Skills

Solid understanding of OTC/Finance processes (invoicing, collections, accounts receivable, order management). Ability to meet deadlines/SLAs, prioritize, and deliver results in a fast-paced environment. Strong analytical mindset and attention to detail. Customer-service orientation with clear, empathetic communication. Effective collaboration with Sales, Credit, and Operations.

Required

Tech Skills Good MS Excel skills (filters, lookups, pivot tables for portfolio/aging/DSO tracking). Experience with ERP/finance systems (SAP experience is a plus). Qualifications & Experience 2+ years in Finance Operations/OTC/AR/Collections or related roles (travel industry experience is a plus). Strong English and Portuguese (written and verbal). Spanish skills are desirable. Degree in Business/Finance/Administration or related field (desirable). At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference