Account Manager, Marketplace, BR Seller Recruitment

Amazon; São Paulo; On-site; BRL 60,000 - 100,000; Full time

Job summary

Amazon Servicos de Varejo do Brasil Ltda. - C41 in Sao Paulo, Brazil seeks New Account Managers to drive new merchant acquisition and growth on Amazon.

The role blends outbound prospecting by phone and email with ongoing account management to help launch and optimize listings, pricing, and performance. You will learn Amazon's tools and systems, prioritize a robust pipeline, and work to exceed quarterly targets while delivering excellent Delivery and Customer Experience.

Qualifications

• Experience in prospecting and qualifying companies.
• Experience in account management or buying.
• Familiarity with CRM tools such as Salesforce is a plus.
• Fluency in English is preferred.

Responsibilities

• Identify, prospect and recruit high-potential merchants by phone or email.
• Prioritize and manage a pipeline to meet quarterly targets.
• Provide merchants with insights to optimize success on Amazon.
• Educate merchants about Amazon’s standards of Delivery and Customer Experience.
• Help merchants master Amazon's tools and systems for catalog, inventory and performance.
• Learn category specifics to tailor pitches and advice to merchants.
• Track, report development results and analyze portfolio data.

Skills

Prospecting

Account management

CRM

Cold calling

English fluency

Tools

Salesforce

Job description

Are you looking for a challenging career? Are you adaptable, curious and persistent to achieve great results in a fast-paced, dynamic environment? Amazon team is looking for New Account Managers to join its team based in Sao Paulo, Brazil.

Your role will be focused on contributing to new acquisition (50% of the time) through hunting, specifically phone/email-based prospecting and recruiting of new merchants who can bring their competitive range of products, pricing and availability to Amazon. You will also work with merchants as an account manager (50% of the time) – helping them to launch and grow their on Amazon by ensuring they understand Amazon’s products, services, systems and tools. Lastly, you will be responsible for using feedback from the merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools.

Key job responsibilities

• Identify, prospect and recruit high-potential merchants via phone or email


• Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets


• Be a partner for new merchants providing them with -driven insights and advice to optimize their success on Amazon


• Work closely with new merchants, educating them about Amazon’s high standards of Delivery and Customer Experience


• Enable merchants to learn and master Amazon's tools and systems so they may become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards


• Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants


• Track and report development results, analyze , interpret reports and information for your portfolio of merchants


• Prioritize your time optimally to achieve your targets in a KPI-driven environment

Basic Qualifications

• Knowledge of Microsoft Office products and applications


• Experience prospecting, qualifying, and cold-calling companies


• Experience in account management, project/program management, or buying

Preferred Qualifications

• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools


• Experience and track record of exceeding sales goals


• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Servicos de Varejo do Brasil Ltda. - C41