Account Coordinator

Caterpillar Financial Services Corporation; Piracicaba; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading construction equipment manufacturer is seeking a Sales Representative to handle customer inquiries and provide excellent service. The successful candidate will have a Bachelor's degree, pre-advanced English, and strong communication skills. This full-time position requires on-site work in Piracicaba, Brazil, and offers benefits such as a medical plan, profit sharing, and support programs.

Serviços

Medical plan

Dental plan

Medicines reimbursement

Psychological, Legal, Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional, Women in Networking, LGBTQIA+, Latin Group, Active in Sport)

Qualificações

• Pre-Advanced English is required.
• Intermediate Spanish is preferred.

Responsabilidades

• Respond to customer inquiries and provide customer service.
• Maintain files, schedules, and appointments for the sales teams.
• Update records of contacts, accounts, and orders.

Conhecimentos

Customer Focus

Effective Communications

Account Management

Formação académica

Bachelor's degree

Ferramentas

Microsoft applications

CMOPS

SAP

Descrição da oferta de emprego

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

What you will do:

• Responding to customer inquiries and providing customer service regarding products and services, addressing issues related to customer orders.
• Performing general administrative duties, including maintaining files, schedules and appointments, for the sales teams.
• Maintaining database and updating records of contacts, accounts and orders as required.
• Monitor, prioritize and track status of orders to provide updates to customers.
• Supporting order to delivery process, ensuring compliance with customer/dealer requirements.

Skills:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services, support to existing clients and prioritizing tasks.

Basic requirements:

• Bachelor's degree
• Pre-Advanced English

Top candidates will also have:

• Intermediate Spanish.
• Good knowledge of Microsoft applications.
• Knowledge on Ordering Systems (CMOPS / SAP).

This position requires the candidate to work on-site five days a week.

Some of the offered benefits:

• Medical plan
• Dental plan
• Medicines reimbursement
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply