ZAIN2565 - Manager – Cyber Security

Zain Bahrain; Manama; On-site; BHD 20,000 - 32,000; Full time

Job summary

Zain Bahrain seeks a senior Cyber Security leader to plan, organize, and manage staff and operations ensuring the stable running of the organization’s cyber security. The role includes developing, maintaining, supporting, and optimizing key security functions to protect core infrastructure, network, and applications.

The candidate will oversee policy development, SLA adherence, and continuous improvement while driving performance.

Qualifications

• Bachelor’s degree in a related field.
• 8–10 years experience in the telecom field, specifically in cyber security.
• Solid and security technical experience.

Responsibilities

• Plan, organize, and manage staff and overall operations for the Cyber Security unit.
• Set performance objectives and monitor progress with periodic reports.
• Develop and implement Cyber Security policies and procedures.
• Oversee day-to-day operations and ensure high-performance standard and KPI attainment.
• Ensure service availability and reliability aligned with SLA and QoS.
• Manage integrated cyber security solutions protecting core infrastructure, network, and applications.
• Coach and develop team members; provide training and support on cyber security.

Skills

Cyber security

IT governance

Vendor management

Service delivery management

Communication skills

IT architecture

Team leadership

Education

Bachelor’s degree in computer science / IT / Cyber Security / related field

Job description

Responsible to plan, organize, and manage staff and overall operations to ensure the stable running of the organization's Cyber Security. This includes developing, maintaining, supporting, and optimizing key functional areas.

• Set Cyber Security unit performance objectives.
• Continuously monitor progress and development towards organizational and Unit strategic objectives and communicate periodic performance reports to provide evaluation results and recommend improvements.
• Develop and implement Cyber Security unit policies and procedures in order to ensure the fulfilment of organizational requirements whilst delivering high-quality services.
• Carry-out the day-to-day operations of the Cyber Security Unit, provide expertise, encourage teamwork and align work processes to achieve high performance standards, meet established targets and engage employee in a motivated work environment.
• Ensure the quality of services is performed in a way that meets according to the established KPI's.
• Ensure the services' availability and reliability, which align with SLA and QoS.
• Manage and improve an integrated cyber security solution that helps to protect the core infrastructure, the network, and the applications that run within the network.
• Coach new/existing team members the needed technical and soft skills to perform the job effectively.
• Provide training and technical support for users with varying levels of cyber security knowledge and competence.
• Manage the procurement, installation, testing and developing IT and security projects.
• Establish and manage the enterprise IT security policy.
• Evaluate infrastructure and security proposals and recommend the required solutions that meet the security requirements.
• Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction.
• Perform any other related duties as assigned or needed.
• Possess strong communication skills.
• Service Delivery Management
• Vendor Management
• Cyber security
• Application Management.
• Customer Support.
• IT Architecture.
• Bachelor’s degree in computer science, computer engineering, IT, Cyber Security, communication engineering, or any related field.
• 8 to 10 years experience in the same area in the Telecom field.
• Possess solid and security technical experience.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.