Store Supervisor - Parfums De Marly

Chalhoub Group; Jid Hafs; On-site; BHD 13,160 - 18,800; Full time

Benefits offered by this job

Health care

Child education contribution

Remote work policies

Employee discounts

Job summary

Chalhoub Group is seeking a talented individual to oversee store operations in Jid Hafs, Bahrain, specifically within the Beauty Retail sector. Responsibilities include nurturing team talent, ensuring operational excellence, promoting loyalty programs, and supporting customer experience initiatives. Applicants should have a minimum of 2 years in a supervisory role, along with strong English communication skills. The company offers a competitive benefits package including health care and flexible working policies.

Qualifications

• Minimum of 2 years supervisory role in Beauty Retail.
• Strong English communication skills.

Responsibilities

• Nurture talent within the team through coaching and stretch assignments.
• Oversee store’s day-to-day operations related to VM.
• Support in-store events and customer experience initiatives.

Skills

Supervisory role in Beauty Retail

Strong English communication skills

Job description

What you’ll be doing

• You will nurture talent within the team through on‑the‑job coaching and stretch assignment in coordination with the People Partner.
• Drive eNPS through people experience initiatives and culture.
• Oversee store’s day‑to‑day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
• Offer support to store staff during in‑store events.
• Act as the key point of contact with back‑office team.
• Ensure click and collect are conducted within SLAs.
• Ensure customer data is properly captured by the team in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc.
• Increase the revenue target of the store.
• Drive sell‑throughs within the store.
• Support in‑store CX initiatives.
• Provide input to what’s working well, what’s not working well within the store.

What you’ll need to succeed

• Minimum of 2 years supervisory role in Beauty Retail.
• Strong English communication skills.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.