Senior Network & Infrastructure Lead

Employment; Capital Governorate; On-site; BHD 12,000 - 18,000; Full time

Job summary

Employment is seeking an Infrastructure Specialist to ensure availability, stability, and performance of enterprise IT and network infrastructure across Bahrain sites including offices, warehouses, and retail locations.

You will deliver hands-on expertise across WAN/LAN, MPLS, firewalls, and multi-site connectivity, perform RCA, manage changes, and coordinate with vendors to maintain SLA compliance.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field.
• Relevant professional certifications are strongly preferred (e.g., CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE, Juniper JNCIA/JNCIS, or equivalent).
• IT service management and security certifications are an advantage (e.g., ITIL Foundation, ISO 27001 awareness, or equivalent).
• 5–7 years of proven experience in IT operations/service delivery with a strong focus on network and infrastructure operations.
• Hands-on experience supporting multi-site environments (HQ, warehouses, and retail branches) with business-critical connectivity requirements.
• Demonstrated experience coordinating with ISPs/telecom providers and vendors (fault isolation, escalation, and service restoration).
• Experience executing controlled changes in production (maintenance windows, rollback planning, and post-change validation).

Responsibilities

• Own day-to-day operation of enterprise network and infrastructure services, ensuring availability and performance across all sites.
• Administer and support WAN/Internet connectivity (MPLS, Fiber, ISP routing) including redundancy, failover testing, and service optimization.
• Operate, maintain, and upgrade firewall and network security platforms (policies, NAT, VPN, firmware upgrades, and rule reviews) in coordination with Cybersecurity requirements.
• Support server room / data room infrastructure (cabling, rack layouts, core/edge/distribution switching, and environmental/physical security coordination).
• Safeguard IT infrastructure assets within secure areas, ensuring proper movement controls and records.
• Conduct advanced troubleshooting for major incidents, perform root cause analysis (RCA), and implement corrective/preventive actions.
• Plan and deliver infrastructure changes and upgrades (routers, switches, wireless, links) using change management controls to minimize disruption.
• Monitor network health and capacity, identify risks, and recommend improvements to resilience, performance, and scalability.
• Coordinate with telecom operators, ISPs, and vendors to ensure service continuity, manage escalations, and drive SLA compliance.
• Coordinate vendor support contracts and renewals from a technical perspective (scope validation, quotations, and technical clarifications).
• Maintain accurate infrastructure documentation including topology diagrams, IP plans, configurations, inventories, and recovery procedures.
• Provide technical input to the Manager – IT Operations & Cybersecurity on architecture decisions, risk items, and improvement roadmaps.
• Implement infrastructure security controls and configurations in alignment with approved cybersecurity policies and standards; security strategy, governance, and monitoring remain under the Cybersecurity function.

Skills

Troubleshooting

Network troubleshooting

Incident response

Root cause analysis

Documentation

Upgrade planning

Vendor coordination

Decision making under pressure

Networking concepts

Education

Bachelor's degree in IT/CS/Networking

Job description

Employment is seeking an Infrastructure Specialist to ensure availability, stability, and performance of enterprise IT and network infrastructure across Bahrain sites including offices, warehouses, and retail locations.

You will deliver hands-on expertise across WAN/LAN, MPLS, firewalls, and multi-site connectivity, perform RCA, manage changes, and coordinate with vendors to maintain SLA compliance.