Room Attendant – Guest-Centric, Detail-Oriented

Sofitel; Manama; On-site; BHD 2,800 - 4,500; Full time

Job summary

Sofitel Bahrain Zallaq Thalassa Sea & Spa is seeking a dedicated and detail-oriented Room Attendant to join our Housekeeping team. You will maintain the highest standards of cleanliness in guest rooms and public areas to ensure a memorable stay for our guests.

Key duties include making beds, dusting, vacuuming, replenishing amenities, reporting maintenance issues, and collaborating with other departments. This role requires attention to detail, reliability, and a friendly, professional demeanor.

Qualifications

• Previous housekeeping or room attendant experience in a hotel or resort setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational and time management skills
• Ability to work efficiently in a fast-paced environment
• Strong interpersonal and communication skills
• Customer-focused mindset with a friendly and professional demeanor
• Ability to lift, push, and pull up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Basic English language proficiency
• Knowledge of cleaning products, techniques, and safety protocols
• Ability to work both independently and as part of a team
• Passion for hospitality and creating positive guest experiences
• High level of reliability and responsibility
• Problem-solving skills and ability to handle guest concerns professionally

Responsibilities

• Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Replenish guest amenities, linens, and supplies in rooms and bathrooms
• Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces
• Report any maintenance issues or safety concerns to the appropriate department
• Respond promptly and courteously to guest requests and inquiries
• Adhere to all hotel policies, procedures, and safety standards
• Collaborate with other departments to ensure seamless guest experiences
• Maintain inventory of cleaning supplies and report shortages to supervisors
• Assist with laundry duties as needed
• Participate in regular training sessions to stay updated on best practices and new procedures

Skills

Attention to detail

Time management

Customer service

Teamwork

Basic English

Job description

Sofitel Bahrain Zallaq Thalassa Sea & Spa is seeking a dedicated and detail-oriented Room Attendant to join our Housekeeping team. You will maintain the highest standards of cleanliness in guest rooms and public areas to ensure a memorable stay for our guests.

Key duties include making beds, dusting, vacuuming, replenishing amenities, reporting maintenance issues, and collaborating with other departments. This role requires attention to detail, reliability, and a friendly, professional demeanor.