Room Attendant

AccorHotels Middle East; Manama; On-site; BHD 1,800 - 3,000; Full time

Job summary

Sofitel Bahrain Zallaq Thalassa Sea & Spa in Manama, Bahrain, is seeking a dedicated Room Attendant to join our Housekeeping team. You will maintain guest rooms and public areas to the highest standards of cleanliness and order, ensuring a comfortable, memorable stay for our guests.

Key duties include making beds, dusting, vacuuming, replenishing amenities, reporting maintenance issues, and collaborating with other departments to deliver seamless guest experiences.

Qualifications

• Previous housekeeping or room attendant experience in a hotel or resort setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational and time management skills
• Ability to work efficiently in a fast-paced environment
• Strong interpersonal and communication skills
• Customer-focused mindset with a friendly and professional demeanor
• Ability to lift, push, and pull up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Basic English language proficiency
• Knowledge of cleaning products, techniques, and safety protocols
• Ability to work both independently and as part of a team
• Passion for hospitality and creating positive guest experiences
• High level of reliability and responsibility
• Problem-solving skills and ability to handle guest concerns professionally

Responsibilities

• Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Replenish guest amenities, linens, and supplies in rooms and bathrooms
• Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces
• Report any maintenance issues or safety concerns to the appropriate department
• Respond promptly and courteously to guest requests and inquiries
• Adhere to all hotel policies, procedures, and safety standards
• Collaborate with other departments to ensure seamless guest experiences
• Maintain inventory of cleaning supplies and report shortages to supervisors
• Assist with laundry duties as needed
• Participate in regular training sessions to stay updated on best practices and new procedures

Skills

Attention to detail

Organizational skills

Communication skills

Customer focus

English basics

Physical stamina

Shift flexibility

Teamwork

Job description

Job description

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

At Sofitel Bahrain, we are seeking a dedicated and detail-oriented Room Attendant to join our Housekeeping team. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and organization in our guest rooms and public areas.

• Clean and prepare guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Replenish guest amenities, linens, and supplies in rooms and bathrooms
• Maintain cleanliness and organization of hallways, public areas, and back-of-house spaces
• Report any maintenance issues or safety concerns to the appropriate department
• Respond promptly and courteously to guest requests and inquiries
• Adhere to all hotel policies, procedures, and safety standards
• Collaborate with other departments to ensure seamless guest experiences
• Maintain inventory of cleaning supplies and report shortages to supervisors
• Assist with laundry duties as needed
• Participate in regular training sessions to stay updated on best practices and new procedures

Qualifications

• Previous housekeeping or room attendant experience in a hotel or resort setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational and time management skills
• Ability to work efficiently in a fast-paced environment
• Strong interpersonal and communication skills
• Customer-focused mindset with a friendly and professional demeanor
• Ability to lift, push, and pull up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Basic English language proficiency
• Knowledge of cleaning products, techniques, and safety protocols
• Ability to work both independently and as part of a team
• Passion for hospitality and creating positive guest experiences
• High level of reliability and responsibility
• Problem-solving skills and ability to handle guest concerns professionally

Additional Information

Your team and working environment:

• Sofitel Bahrain Zallaq Thalassa Sea & Spais a 5-star luxury resort featuring262 elegantly appointed rooms and suites, plus 4 watervillas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resortboasts6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificentAl Nakheel Grand Ballroom(divisible into 3 sections),Al Nasreya Hall,5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renownedThalassa Sea & Spa, reputed as the very first Thalassa spain the Gulf Cooperation Council (GCC) countries.

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS