Luxury Store Leader: VIP Clienteling & Omnichannel

Chalhoub Group; Jid Hafs; On-site; BHD 13,000 - 27,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Store Manager for its luxury beauty retail operations in Bahrain. The role focuses on driving store performance, recruiting and retaining a high‑performing team, and delivering exceptional guest experiences across physical and digital touchpoints.

You will lead by example, manage KPIs, build VIP client relationships, and ensure adherence to brand guidelines and store processes while leveraging technology to enhance the client journey.

Qualifications

• Minimum of 2 years supervisory role in Beauty Retail.
• Strong English communication skills.

Responsibilities

• Lead by example and represent the brand by communicating its values and philosophy to customers and team members.
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build relationships and create future selling opportunities.
• Stay ahead of trends, products and competitors and share feedback with back-office teams.
• Think hybrid by leveraging both online and offline POS channels.
• Lead and develop the store team, providing a clear vision and growth opportunities.

Skills

English communication

Job description

Chalhoub Group is seeking a Store Manager for its luxury beauty retail operations in Bahrain. The role focuses on driving store performance, recruiting and retaining a high‑performing team, and delivering exceptional guest experiences across physical and digital touchpoints.

You will lead by example, manage KPIs, build VIP client relationships, and ensure adherence to brand guidelines and store processes while leveraging technology to enhance the client journey.