LifeGuard

Wyndham Garden Manama; Manama; On-site; BHD 4,500 - 6,700; Full time

Job summary

Wyndham Garden Manama invites applications for a Pool Lifeguard role. You will monitor pool safety, enforce rules, assist swimmers in distress and keep the pool area clean and tidy throughout shifts.

You will work in alignment with Wyndham standards, health and safety policies, and local regulations, delivering professional service to hotel guests while supporting the Spa and Recreation teams. Excellent observation skills, calm under pressure and strong teamwork are essential for ensuring guest

Qualifications

• Knowledge of CPR and emergency medical procedures.
• Understanding of customer service standards and procedures.

Responsibilities

• Ensure safety equipment is in place and in good condition.
• Monitor pool usage rules and ensure guests follow them.
• Patrol pool area and assist swimmers in distress immediately.
• Clean the pool daily and maintain water clarity.
• Communicate with Spa Supervisor about water quality and safety.
• Assist pool bar staff and prepare pool area for opening.

Skills

Lifeguard readiness

Emergency response

Customer service

Teamwork

Observation skills

Education

CPR certification

First Aid training

Job description

Scope and General Purpose of Job

To ensure all guests using the pool are aware of and follow the rules and regulations

To assist any swimmer experiencing difficulties

To maintain the pool area in a clean and tidy fashion at all times

All work will be in line with the hotel s business plan and in accordance with Wyndham corporate policies and procedures as well as local requirements and regulations

KEY RESPONSIBILITIES Operational

• To ensure that all safety equipment in the pool area is in place and in good condition
• To be aware of all rules and regulations of pool usage and ensure that all members and guests follow
• To patrol the pool area and be constantly alert to unsafe practices or swimmers facing difficulties assisting any such guest immediately
• To clean the swimming pool daily using the pool vacuum prior to opening pool and pool skimmer throughout the day
• To monitor clarity and cleanliness of pool water advising Spa Supervisor if water is murky or cloudy
• To carry out weekly check of pool tiles and grouting to ensure no buildup of algae cleaning grouting at the frequency and method as per pool standards
• To patrol the pool area removing loose garbage leaves etc throughout his shift
• To assist pool bar staff by removing glasses plates etc whenever required returning to pool bar area
• To ensure sun beds tables and umbrellas are set up in the correct fashion prior to pool opening times
• To assist cleaners in cleaning furniture and mattress covers whenever required
• To be aware of all club services and charges so as to assist any guests and answer questions
• To be aware of the gym operation and facilities
• To be aware of the reception desk duties in order to cover reception duties when requested
• To offer professional and friendly service to guests and members at all times
• To be flexible and proactive with colleagues
• To be aware of pool fire procedure and ensure it is followed
• To carry out any request as advised by supervisor

LAWS REGULATIONS amp POLICIES

• Ensure compliance with business operations laws
• Ensure compliance with hospitality operations laws
• Ensure compliance to all applicable laws and corporate standards and guidelines

ASSOCIATE RELATIONS

• Fosters and develops effective associate relations throughout the hotel

HEALTH amp SAFETY

• Ensures that all potential and real hazards are reduced immediately
• Fully understands the hotel s fire emergency and bomb procedures
• Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates
• Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening
• Ensures that the highest standards of personal hygiene dress uniforms and appearance

MISCELLANEOUS

• Attends meetings and trainings required by the Department Head or Hotel Management
• Attends meetings and training as required
• Continuously seeks to endeavor and improve the hotel s efficient operation and knowledge of own job function
• Ensures all requests and correspondence e g from Department Head are dealt with in a timely and accurate manner
• Attends any property meetings that are relevant to the position
• Is knowledgeable about corporate loyalty Incentive Programmes
• Assists colleagues to perform similar or related jobs when necessary
• Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel s stakeholders
• Maintains own working area materials and company property clean tidy and in good shape
• Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG Is well updated on and possesses solid knowledge of the following Hotel fire bomb and emergency procedures Hotel health and safety policies and procedures Wyndham Hotels standards of operation and departmental procedures Current licensing relating to own responsibility and to the hotel Accepted methods of payment by the hotel Corporate clients generating high business volume

SKILLS amp COMPETENCIES

• Ability to react calmly and effectively in emergency situations
• Skill in the application of lifeguarding surveillance and rescue techniques
• Ability to pass a pre-employment physical skills evaluation as stipulated by the department
• Ability to follow routine verbal and written instructions
• Ability to prepare routine administrative paperwork
• Alongside these key competencies the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me Service culture to be responsive respectful and deliver a great experience to our customers guests partners and communities as well as to each other

EXPERIENCE, CERTIFICATE & EDUCATION

• Knowledge of CPR and emergency medical procedures. Knowledge of customer service standards and procedures.