IT Supervisor

Radisson Hotel Group; Manama; On-site; BHD 7,000 - 11,000; Full time

Job summary

Radisson Hotel Group in Bahrain is seeking an IT Supervisor to lead day-to-day IT operations, support hotel staff, and coordinate with vendors to keep systems secure and reliable.

You will drive IT projects, ensure data integrity, and train employees on software and security best practices while delivering exceptional guest experiences.

Qualifications

• Expertise in IT systems, hardware, software, and networking.

Responsibilities

• Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.
• Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.
• Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.
• Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.
• Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.
• Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.
• Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.
• Coordinate with external vendors and service providers for IT-related contracts and support.

Skills

IT systems

Hardware

Software

Networking

Job description

A stylish Bahrain hotel near the Manama business district

Feel the difference at The Diplomat Radisson Blu Hotel, Residence & Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.

With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.

Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.

Job Description

We are currently seeking an IT Supervisorto join our vibrant team. At The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As an IT Supervisor, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.
• Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.
• Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.
• Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.
• Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.
• Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.
• Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.
• Coordinate with external vendors and service providers for IT-related contracts and support.

Qualifications

• Expertise in IT systems, hardware, software, and networking.
• Strong troubleshooting skills with a proactive approach.
• Excellent communication and interpersonal abilities for clear user support.
• Customer-centric mindset prioritizing prompt IT assistance.
• Proven leadership fostering a positive work environment.
• Adaptable under pressure, handling multiple priorities.
• Commitment to data security and compliance.
• Familiarity with hotel applications is advantageous.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYes I Can!spirit shine as you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit -Join a workplace that’sinclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas, passion and drive matter! We empower you tomake a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks -No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality!If you’re ready tobring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.