IS DESIGN UNIT HEAD

Napco National; Bahrain; On-site; BHD 18,000 - 30,000; Full time

Job summary

Napco National is seeking experienced IT/IS professionals to support the division’s strategic objectives. The role emphasizes translating business requirements into functional specifications, designing interfaces with third-party systems, and delivering robust data reporting and analytics.

Candidates should excel in ERP-related projects, process improvement, and cross-functional collaboration. Ideal applicants will analyze systems, develop scalable data solutions, and implement integration

Skills

Business Analysis

Requirements Gathering

Data Interpretation

Reporting & Dashboards

ERP Knowledge

System Design

Integration & APIs

ETL Processes

Forecasting & Analytics

Project Planning

Documentation Skills

Vendor Management

Quality Assurance

Stakeholder Communication

Policy & Procedure Interpretation

Problem Solving

Job description

• Ability to use own understanding of division’s business environment and objectives with the ability to interpret and apply internal policies and procedures.
• Ability to communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner.
• Ability to monitor, collect, and interpret raw data from various sources, evaluate results, and create reports to support decision-making.
• Knowledge of and ability to use national and foreign languages, both spoken and written.
• Ability to organize and plan work and project activities to achieve short- and long-term objectives efficiently.
• Ability to understand and effectively use standard equipment, office automation systems, and software.
• Ability to develop and customize software through analysis, design, modification, reuse, and re-engineering using best-practice methodologies and tools.
• Ability to design, develop, and implement interfacing solutions with third-party systems, software packages, and tools.
• Ability to analyze business requirements, translate them into functional specifications, and recommend process improvements.
• Ability to identify requirements and design, develop, and implement integration services and ETL solutions.
• Ability to identify reporting needs and design and develop reports.
• Ability to design, develop, and manage reporting and analysis services that support management decision-making.
• Ability to design, develop, and implement data mining and predictive analytics solutions.
• Ability to develop database structures, queries, stored procedures, triggers, and data warehouse solutions.
• Ability to develop data warehouses and do the appropriate implementation in order to make the data warehouse operational and live.
• Ability to configure, maintain and troubleshoot the set of software, and systems in order to check, test, deliver, monitor or support IS services for end users in divisions BUs through predefined IS support processes.
• Ability to install, configure, maintain, and troubleshoot system solutions and document as per divisions standards.
• Ability to define project scope, goals, and deliverables, along with the ability to direct, implement, and manage projects and project dependencies.
• Ability to apply measurement of system’s ability to remain accessible in the event of hardware or software component failure and to build multiple levels of fault tolerance and/or load balancing capabilities into a system. Ability to restore a system to a previous acceptable state after a natural or human induced disaster.
• Ability to design, develop, and execute test scenarios, cases, and scripts to make sure that information systems meet their specifications with respect to requirements, bug- free, and easy to use.
• Ability to conduct auditing and assessments for existing information systems, business processes and systems functions use, along with the ability to identify weaknesses and anomalies’ sources and provide the appropriate solution to the existing problems.
• Ability to conduct analytical data readings in order to determine anomalies or data patterns and identify their sources and their impact on the business and take the appropriate corrective/preventive measures or actions.
• Ability to provide consultancy in business processes, new information systems, data readings … and give insight regarding the client business weaknesses and strengths and assist in taking the decision for the best approach to follow in order to reach optimal business and operation throughput.
• Ability to implement and roll out information systems along with the proper integration of multiple subsystems components into one system and ensure that the subsystems function together as a system entity.
• Ability to conduct/manage research and development for new development tools and techniques in order to find solutions for development problems and keep up to-date with the latest practices and tools in use in the development market
• Ability to identify, screen, select, and manage qualified internal and/or external service providers in line with organizational needs, as well as manage service contracts and Service Level Agreements (SLAs) with third parties. Ability to plan a negotiation strategy and manage the acquisition of appropriate IT goods and/or services at the best possible total value of ownership to meet divisions’ needs in terms of strategic impact, quality and quantity, time, and location
• Ability to provide business processes engineering/re-engineering consultancy through the development of business process architectures, process relationship maps, functional relationship maps, cross-functional maps, … along with the appropriate consultancy in picking up the right solution and methodology, including the required integration mechanism, that guarantee client optimal operation practice.
• Ability to identify, assess prioritize and mitigate the possible hazards and risks, as well as to set control measures in order to ensure and maintain confidence, minimize business disruption & related impact, ensuring business continuity and availability, maximizing the realization of potential opportunities and ultimately increasing the likelihood of achieving strategic goals or objectives.
• Ability to identify, assess, solve and avoid business disruptions, ensure continuous operational health of ERP system, identify regions of code, processes design and execution that are most frequently performed, and fine-tune application behavior for optimal runtime speed and resource usage.